What are the responsibilities and job description for the Sales Coordinator position at Malin?
The Sales Coordinator role isn't just your everyday administrative role. Malin's Sales Coordinators are important members of the sales team, supporting our sales representatives and coordinating all sales-related activities such as pre-sales processes, coordinating and preparing proposals and calculating rates to help achieve our targets.
This is an opportunity to join a fun, supportive and highly skilled team while learning sales and marketing principles.
- Strong mathematical skills for the calculation of sales projects
- Ability to adapt to changing priorities with in a fast pace sales environment and work with different competing requests at one time
- Professional phone skills; strong Word, Excel, PowerPoint and Outlook skills
- Adapts quickly to changing environments and requests, fast learner
- Self-motivated to learn new skills and takes initiative quickly to solve problems and follow up with external/internal customers
- Uses creativity to solve problems for sales associates
- Intuitive to sales associates needs
- Ability to meet deadlines
- Exert sound judgment and discretion when communicating with internal/external customers
Duties and Responsibilities: Ability to do every aspect of the sales cycle in a timely and professional manner, including but not limited to the following: quotes, process new orders both lease and non lease, track shipments and provide administrative support via email and phone.
Process New Orders or Revisions:
- Generate new sales files in our ERP system
- Ensure that all orders are processed according to Malin standards
- Orders are turned around same day unless communicated otherwise by management
- Coordinate and respond to all requests made by sales team in a professional manner
- Responsible for file accuracy prior to file submission
- Process file revisions based on the request of the sales associate, sales coordinator
- Processes Purchase Orders to our Vendors
- Builds & maintains relationships with our Vendors
- Communicate professionally with sales associates and interdepartmentally when changes need to be made
- Complete changes in a timely manner
- Submit changes to all parties involved
Provide Sales & Administrative Support:
- Review any updates from previous day to check for accuracy and completeness
- Communicate with sales associate regarding any customer problems, issues or special requests
- Be a valuable liaison between sales associate and customer
- Communicate in a professional, courteous manner when updating sales associate on status of orders
- Initiate follow up phone calls to vendors and customers on orders recently placed
- Work closely with sales associate to deliver outstanding C1 customer service to all customers
- Work to alleviate sales associate’s paperwork to ensure he can devote his time to selling
- Be a valuable liaison between our A/R department and the customer’s A/P department
- Help with outstanding open receivables by providing invoices to customers
