Used Equipment Coordinator

The Used Equipment Coordinator optimizes the sales process of Malin’s inventory of used and rental lift trucks by partnering closely with Malin’s team of field-based Sales Associates. Sales Associates will enter in leads and requests into Malin’s sales system for customer requests on equipment needs; this position will use promptly respond to those requests by providing follow-up on specifics related to pricing and availability on equipment within Malin’s used, rental or Raymond network inventory to facilitate equipment sales performance. By using essential skills of detail orientation, organization and follow-up, our customers will quickly benefit to connect them with the equipment that matches their operational needs.

Essential Responsibilities :

• Regularly utilize our electronic system (OTIS) to constantly review requests entered by Malin’s sales team for equipment request and pricing
• Review Malin’s inventory of trucks / equipment available in our used, rental or Raymond network categories
• Match the customer request to what is currently available and provide pricing and availability to the Malin Sales Associate
• Provide sales price, warranty specs and freight details to Sales Associate as follow-up on request
• Follow up on previous equipment requests provided to Sales Associate to ensure customer doesn’t experience missed equipment opportunity
• Processes required order paperwork to initiate equipment preparation to the customer
• Coordinates with service center operation to request Malin’s in-house Technicians prepare truck for customer order; stays on top of work orders related to truck preparations
• Coordinates with logistics team on the timing and delivery of equipment.
• Proactively monitors the types of trucks / equipment in inventory, looking for trends such as aged / sitting inventory to create sales opportunities and promotions to expedite the sale of equipment

Required Education and Experience :

Knowledge, Skills and Abilities Required :