What are the responsibilities and job description for the Insurance Account Representative - State Farm Agent Team Member position at Malinda Mims - State Farm Agent?
Benefits :
Competitive salary
Paid time off
Signing bonus
Training & development
ROLE DESCRIPTION :
As an Insurance Account Customer Service Representative with Malinda Mims State Farm you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES :
Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS :
You must have or be able to obtain a Michigan Property & Casualty or Life & Health Insurance Producers License
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate with other agency team members
Proactive in problem-solving
Customer Service experience is a plus
BENEFITS :
Hourly pay plus commission / bonus
Growth potential / Opportunity for advancement within my office
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