What are the responsibilities and job description for the Client Relations Representative position at Mallard?
We believe in the power of strong relationships. We're looking for a Client Relations Representative who will be the bridge between our clients and our team, ensuring that every interaction is positive, productive, and solution-driven. In this role, you will work closely with clients to understand their needs and deliver personalized service that fosters trust and long-term partnerships. What You’ll Be Doing : As a Client Relations Representative, you’ll be at the heart of our client experience. Your day-to-day will include : Building and maintaining strong, lasting relationships with clients, understanding their goals, and delivering tailored solutions Communicating directly with clients to resolve concerns, answer inquiries, and provide expert guidance Collaborating with cross-functional teams to ensure client needs are met and expectations exceeded Offering continuous support, ensuring clients feel heard, valued, and satisfied with our services Identifying new opportunities to enhance client success and contribute to the company's overall growth Tracking client feedback, providing insights, and recommending improvements to enhance our offerings Facilitating smooth project coordination and ensuring timely delivery of services / products Why Choose Us? We don’t just offer a job; we offer an opportunity to build a career in a growing company that values its people and its clients. As a Client Relations Representative, you’ll enjoy : Competitive salary and performance-based incentives Opportunities for professional development and advancement A supportive, team-oriented work culture Comprehensive benefits package, including health, dental, and vision coverage Work-life balance initiatives, including flexible schedules and remote work options Ready to take your career in client relations to the next level? Apply now for the Client Relations Representative role. Powered by JazzHR
