What are the responsibilities and job description for the Branch Manager position at Mallory Alexander International Logistics?
The Branch Manager will oversee the daily operations of our Des Plaines, IL office and support a team of experienced professionals to grow and service the business.
Duties and Responsibilities:
- Maximizes profitability through strong, decisive and entrepreneurial leadership, while maintaining high standards of quality and customer service.
- Takes ownership for the full P/L and performance of the Branch and takes action needed to meet budgeted guidelines and achieve defined KPI’s within the Branch.
- Fosters strong relationships with customers and vendors to strengthen the company’s position in the marketplace.
- Operates branch with the utmost integrity with full support of company values and fundamentals.
- In collaboration with team, drives continuous improvement efforts throughout the branch to improve our customer experience and to enhance operational efficiencies.
- Promotes global reach by working closely with global partners to identify and close business opportunities and to strengthen our brand.
- Analyzes and interprets financial statements (i.e. P&L, Cash Flows, etc.) in order to maximize profits through sound business practices.
- Addresses ongoing systemic issues with network performance, customer profitability, and process deviation in order to ensure quick and effective corrective actions.
- Proactively keeps senior management informed of major developments within the Branch.
- Actively manages and drive financially related activities to include but not limited to, Accounts Receivable, File Level Closing, and profitability verification, and dispute resolution.
- Accountable for achieving and following up on corrective action plans within the Branch.
- Holds themselves and their team fiscally accountable and drives the team to meet financially related KPI’s and budgets.
- Identifies, hires, develops, and trains high potential talent and provides a challenging and rewarding work experience.
- Performs supervisory duties in manner consistent with company values and mission when hiring, training and developing, coaching and counseling, evaluating, and disciplining employees.
- Ensures performance goals are set, performance is measured, and regular informal and formal feedback is provided to direct reports within assigned department
- Monitors and manages staffing levels and workload allocation across team within assigned territory. Develops team and individuals within the team and succession planning
- Works with existing sales team to execute sales strategy. This includes, but is not limited to, personally building and maintaining a book of business and providing executive coaching and support to team as needed.
- Performs other duties as assigned.
Qualifications:
- Bachelor’s degree (Business, Logistics and Supply Chain, Transportation, or associate field), or equivalent combination of education and work experience will be considered in lieu of educational requirement
- 7-10 years of experience in international freight forwarding required with sales/account management experience encouraged
- 7-10 years of supervisory/managerial experience required
- LCB preferred
The salary will be commensurate with education and experience: $120,000 - $160,000 Bonus.
Benefits:
- 401(k)
- Dental, Health, Vision, Life insurance
- 18 days PTO, holidays, personal days
