What are the responsibilities and job description for the Bi-lingual Customer Service Representative position at Malone Workforce Solutions?
Job ID :
Malone Workforce Solutions is hiring Bi-lingual Customer Service Representatives for a thriving safety focused Lombard, IL company.
If you have a passion for delivering excellent customer service, apply today and start a great career.
Bi-lingual Customer Service Highlights :
- $17.00 an hour.
- Must be able to work 7 : 30 a.m. 4 : 00 p.m.
- Monday Friday
- Temp to Hire
- Rate Increase & Great benefits offered
Bi-lingual Customer Service Representative Responsibilities :
- Answering incoming calls in a timely and professional manner using a polite tone and good grammar and diction.
- STRONG Data Entry
- Research and troubleshoots customer inquiries related to the photo enforcement program withing communities.
- Provides customer support in completing credit card transactions for violation payments.
- Performs other duties as assigned.
Bi-lingual Customer Service Representative Requirements :
- BI-LINGUAL SPANISH
- High School Diploma or Equivalent required; Associate's Degree or equivalent preferred
- Typing of 30 wpm with accuracy
- Must have at least 1 2 years of data processing experience
- Proficiency with MS Office : Word, Excel, Outlook, and using a Desktop computer
- Good English written and verbal communication skills, Spanish strongly preferred.
- Commitment to providing exceptional customer service
- Work well in a team environment as well as individually
- Good attendance and punctuality
- Show initiative
- Self-motivated
- Previous CSR experience is a plus
- Attention to detail
- Able to sit and work at computer for length of shift
- Occasional light lifting of supplies and materials
Malone Workforce Solutions is an Equal Opportunity Employer.
IL, Lombard
lombard, illinois
Lombard, Illinois
illinois lombard,
Illinois Lombard
lombard illinois
lombard illinois
lombard, illinois
Lombard Illinois
12 hours ago
Salary : $17
