What are the responsibilities and job description for the Customer Service Rep position at Malone Workforce Solutions?
Overview
Join our dynamic team as a Customer Service Representative in Fordyce, AR! We are looking for enthusiastic individuals who are passionate about providing exceptional service and support to our valued customers. In this role, you will be the friendly voice of our company, helping to resolve inquiries and ensure a positive experience for all.
Responsibilities
- Respond promptly to customer inquiries via phone, email, and chat.
- Provide accurate information regarding products and services.
- Assist customers with order processing, returns, and exchanges.
- Resolve customer complaints and issues with empathy and professionalism.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve service processes.
- Stay updated on product knowledge and company policies.
Qualifications
You should be proficient in :
ID : 8SR6Ct
