What are the responsibilities and job description for the Account Manager position at Malouf Companies?
Malouf is looking for an Account Manager to support our omni channel sales accounts which include Walmart, Costco, Home Depot, Lowe’s, Target, BestBuy, Kohl’s, Big Lots, QVC, and HSN.
We are looking for individuals who are self-motivated with an aptitude for identifying sales opportunities combined with strong analytical and communication skills. The ideal candidate can juggle and prioritize multiple tasks, work well in a self-directed environment, keep a high-level focus on growing accounts through both online and in-store sales, and understand and problem solve complex challenges. Communication and staying organized is key with several tasks and initiatives often moving all at once.
Responsibilities and Duties
- Develop and maintain relationships both internally and externally.
- Find new retailers to sell to
- Analyze sales trends to make data-based decisions and implement strategies with partners to drive sales and increase profitability.
- Stay current with the E-commerce landscape and make recommendations on how to continue growth to accounts.
- Oversee on-boarding process to ensure an exceptional customer experience
- Provide trade show support
- Working with retail buyers to plan seasonal and promotional events.
- Work with the marketing department to stay up to date on market trends.
- Develop and communicate strategies with cross functional teams to drive hybrid fulfillment models with a key partner.
- Ensure operational excellence through close collaboration with Supply Chain, Warehouse, and Logistics teams to maintain in-stock status on-site, optimize fulfillment metrics, plan for peak periods, and improve/eliminate chargebacks.
- Work with product development team to identify assortment gaps, white space, and product development opportunities.
- Monitor online product reviews and identify areas where developmental improvements can be made to ensure customers’ expectations are met.
- 2 years of experience in Omni Retail Sales and/or applicable Account Management role
- Proven track record of exceeding sales quotas
- Experience in growing brands
- Background in E-Commerce sales preferred
- Excellent interpersonal and communication skills.
- Self-starter with ability to manage multiple projects simultaneously with a high degree of independence.
- Strategic thinker and natural problem solver.
- Ability to analyze and digest data and provide data driven solutions.
- Team player with a genuine desire to contribute to the overall success of the entire team.
- Bachelor’s Degree preferred.
- Proficient Microsoft Office knowledge
- Full-Time 40hrs/week in office required.
- HSA Eligible Health Plan
- Dental w/ orthodontics
- Vision Plan
- Basic Life insurance
- Short-term Disability Insurance-Voluntary
- Long-term Disability Insurance
- Company-matched 401K
- Free daily gourmet lunch provided by our company chef
- Paid maternity and paternity leave
- Onsite fitness center
- Onsite hair/salon appointment
- Product discounts
We are an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected by law.
