Server

Who We Are:

Born from the same passion and quality of our first Saugatuck business, Uncommon Coffee Roasters, Malu will bring an enhanced experience to our vibrant, shoreline community. With the opening of our new seasonal restaurant, we're more than just a coffee shop and roasting facility – we're a community hub, bringing everyone together one cup or plate at a time with love, delicious food, and our favorite - coffee. As we embark on this exciting new chapter, we're seeking positive and passionate individuals to join our growing team. This seasonal full-time server plays a key support role in our restaurant during our peak season. We’re a local company that provides flexibility, structure, support, and accountability for achieving our collective efforts for growth. Our success is made possible through our dedicated team, who are guided by our lived values of:

• Commitment
• Communication
• Customer Service
• Innovation

Position Summary:

The Server provides table service to Malu restaurant patrons by taking orders for food and beverages, delivering orders to the table, and ensuring that patrons have a pleasant dining experience. This role plays a crucial role in providing exceptional customer service through a friendly demeanor, attention to detail, and efficiency contributing to the overall success and reputation of Malu.

Core Accountabilities:

• Greets customers as they are seated at the table; ensures the table is clean and that utensils, napkins, and other needs have been provided.
• Distributes menus and presents the daily specials.
• Answers questions regarding the menu.
• Demonstrates thorough knowledge of the menu, including ingredients, preparation methods, and potential allergens.
• Provides recommendations based on customer preferences and dietary restrictions.
• Upsells menu items and promotions to enhance the dining experience.
• Takes food and beverage orders and delivers them to the kitchen.
• Delivers food, beverages, condiments, and other requested items to customers.
• Ensures that food is prepared correctly and to customers satisfaction; returns incorrect or improperly cooked orders to the kitchen.
• Collects plates and clears the table as customers finish their meals.
• Prepares customers checks and collects payments.
• Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
• Fosters a positive and welcoming atmosphere for guests.
• Collaborates with fellow servers and staff to create a cohesive team environment.
• Assists in resolving customer complaints and issues.
• Other duties as required to advance the mission of the organization

Education & Experience:

• Must be at least sixteen years old.
• Previous experience as a server preferred.

Job Types: Full-time, Part-time, Seasonal

Pay: $10.00 - $25.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Morning shift

Ability to Commute:

• Saugatuck, MI 49453 (Required)

Ability to Relocate:

• Saugatuck, MI 49453: Relocate before starting work (Required)

Work Location: In person

Salary : $10 - $25