What are the responsibilities and job description for the Server/Waiter/Waitress position at Mama Hong's Vietnamese Kitchen?
Overview:
We are seeking dedicated Servers to join our Mama Hong's Team. As a Server, you will play a crucial role in providing excellent customer service and enhancing the dining experience for our guests.
Duties:
- Greet and seat customers in a friendly and professional manner
- Take food and beverage orders accurately
- Deliver orders to tables promptly
- Provide menu recommendations and offer specials
- Handle payments and operate POS systems with proficiency
- Maintain cleanliness in the dining area
- Collaborate with kitchen staff to ensure timely service
Qualifications:
- Prior experience in food handling and serving is preferred
- Proficiency in POS systems for order processing
- Ability to handle cash transactions and operate a cash register
- Familiarity with Aloha POS or similar restaurant software is a plus
- Strong basic math skills for order accuracy and bill calculation
- Knowledge of OpenTable or reservation management systems is advantageous
- Understanding of food safety protocols and regulations
- Excellent time management skills to handle busy shifts efficiently
- Ability to work collaboratively with kitchen staff for smooth operations
Join our team as a Server and be part of a dynamic environment where your customer service skills will shine, and your contributions will be valued.
Job Type: Part-time
Pay: $17.00 - $32.00 per hour
Expected hours: 15 – 20 per week
Benefits:
- Employee discount
- Flexible schedule
- Food provided
- Paid sick time
Restaurant type:
- Casual dining restaurant
Shift:
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Experience:
- Restaurant experience: 1 year (Preferred)
Ability to Commute:
- Burbank, CA 91502 (Required)
Work Location: In person
Salary : $17 - $32