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Restaurant Assistant Manager

Mama Ricotta's
Charlotte, NC Full Time
POSTED ON 4/22/2025
AVAILABLE BEFORE 5/21/2025

Restaurant Assistant Manager| Mama Ricotta's Italian Restaurant

Home Style. Traditional. Italian.

Mama Ricotta’s has become an institution, garnering both regional and national attention and praise. Mama’s features authentic Italian cuisine made from the recipes of founder Frank Scibelli’s family. At the top of Charlotte’s list of most beloved restaurants, Mama Ricotta’s is consistently voted Best Italian Restaurant and has served up scratch-made family favorites for over 30 solid years.

Mama Ricotta's restaurant has expanded and refreshed its location housed in the Midtown area of Uptown Charlotte. We are bigger and better than ever!

It is an exciting time to join Mama's family!

We are currently looking to hire a restaurant assistant manager to join our prominent restaurant group in Charlotte. We look for individuals with management experience seeking growth and are eager about engaging in day-to-day operations. Our managers build and support great teams contributing to a fun and motivating place to work! These positions are the leaders who will help develop the next class of talent.

Why Join the FS Food Group Team?

As a restaurant assistant manager at Mama Ricotta's, you will receive :

  • 100% Employer paid Medical, Dental, and Life Insurance Benefit Plan
  • Closed for family time on major holidays - Thanksgiving and Christmas Day
  • Access to a 401(k) Plan
  • Monthly bonus program paid over 13 periods
  • PTO starting after 6 months of employment.
  • Enjoy 50% off your meal at all our FS Food Group concepts

Restaurant Assistant Manager Responsibilities :

  • Oversee service quality and dining experiences for our guests. Our #1 goal is to exceed our guest's expectations.
  • Directing the hiring, supervision, and development of our FOH team members.
  • Influence and guide great dining shifts. Set the tone for a positive and collaborative team environment.
  • Prepare and conduct pre-shift meetings to efficiently communicate restaurant updates and daily specials. Inspire your team - This is where the fun happens.
  • Ensure all financial and administrative duties are completed according to the company’s policies and procedures.
  • Lead by example in enforcing health, safety, and sanitation standards throughout the restaurant
  • Complying with operational standards, company policies, federal / state / local laws, and ordinances
  • Restaurant Assistant Manager Qualifications :

  • 2 years of floor management experience in a high-volume restaurant environment
  • Strong supervisory and leadership skills.
  • Effective interpersonal skills with a focus on customer service.
  • Excellent time management, organizational skills, and attention to detail.
  • Familiarity with food handling, safety, and compliant restaurant guidelines for Mecklenburg County.
  • High School Diploma (Four Year Degree or Hospitality Degree preferred)
  • Company Information

    FS Food Group is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

    Disclaimer : The above job description is not an exhaustive list of all duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at FS Food Group, employment is “at will” or voluntary on both the part of the employee or employer. This means employment can be terminated by either party with or without notice and / or with or without cause.

    Mama Ricotta’s serves traditional, authentic Italian dishes in an inviting setting where everyone feels welcome. We seek out the finest and freshest ingredients from across the globe, and hold the highest standards for our homemade mozzarella, sausage, breads, and desserts. One dish at a time, it’s our pleasure to continue a rich tradition of quality, creativity and warm hospitality.

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