What are the responsibilities and job description for the Bar Server position at Mambo Seafood Restaurants?
Bar Server
Come join the team!
Mambo Seafood is a high-volume iconic Houston restaurant brand that has been in business since 1996. Mambo has 12 restaurants in the Greater Houston area, tres locationes in San Antonio, and one franchised operation in the Rio Grande Valley. Mambo Seafood is poised for rapid growth!
The Bar Server must be professional with high-energy and excellent communication skills. The Bar Server shucks oysters introduce the daily specials and limited-time offers, prepares and serves food and drinks, and is responsible for maintaining the bar area. The Bar Server will anticipate customers’ needs and exceed expectations. The Bar Server ensures that customers leave “Panza Llena, Corazon Contento®”.
Essential Duties & Responsibilities:
- Adheres to the Company’s food safety policies and customer service principles.
- Complies with the Company’s alcohol service policy and all food and beverage regulations.
- Prepares drinks (including seafood cocktails) according to Company recipes.
- Shucks oysters and prepares tostadas according to Company recipes.
- Enters food and beverage orders into the point of sale (POS) system and keeps records of oyster tags.
- Handles customer complaints or problems in a positive, courteous manner.
- Properly processes customers’ payments and provides accurate change.
- Ensures the balance of the bank at the end of the shift.
- Maintains a high level of cleanliness throughout the bar area.
- Restocks and replenishes bar supplies and performs opening and closing duties as assigned. |
Qualifications
EDUCATION & EXPERIENCE:
- High school diploma or general education degree (GED) preferred.
- Must be at least 18 years of age based upon state requirements to serve alcohol.
- Ability to speak, write and understand simple instructions in English.
- Spanish-speaking is a plus, but not required.
- Must have a Food Handler Certificate and be Texas Alcoholic Beverage Commission (TABC) Certified.
- Must be a team player and customer-service oriented.
- Ability to add, subtract, multiply and divide using whole numbers, common fractions and decimals.
COMPUTER SKILLS:
- Familiarity with POS system preferred; basic computer skills are a plus.
Physical Requirements:
- Works in uneven, slippery, and/or wet surface/environment for at least 8 consecutive hours.
- Speaks and listens in-person to staff and customers for at least 8 consecutive hours.
- Speaks through radio and listens through earpiece for at least 8 consecutive hours.
- Clearly observes customers in the dining room from up to 100 feet.
- Routinely lifts, stoops, kneels, bends, pushes, and pulls up to 50 pounds, and reaches overhead.
- Routinely carries full-service tray and performs moderately strenuous activity for 8 consecutive hours.
Working Environment:
- Moderate noise, fast pace, high customer traffic, and regularly tolerate exposure to cleaning solutions.
We offer the following benefits:
- Professional work environment
- Training and Development
- Flexible hours
- Employee Perks
- Health insurance available
- Dental & vision benefits available
- Competitive pay
- Meal discounts and more!
Mambo Restaurants is an Equal Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, sex, age, religion, national origin, disability, or any other characteristic protected by law.
