Concierge Assistant, Mammoth Black, Year-Round

At Mammoth Mountain, you will live the dream!

Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts.  Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California. 

Benefits and perks of your adventure here:

• Ski passes for dependents
• Free skiing at all Alterra Resorts
• Ski/snowboarding lessons discounts
• Equipment Rental discount
• Friends and Family vouchers
• Retail & Food discount
• 401k with company match

*Offers of employment may be contingent upon successful completion of a background check

A little about the position:  

• Responsible for managing company resources to deliver exceptional service to Mammoth Black members.
• Represents Mammoth Black in solving member requests and delivering exceptional service. Manages VIP reservations, oversees and ensures service delivery for all Mammoth products and services, including but not limited to: transportation, lodging, dining, ski & snowboard school, demos, member reservations for the members only dining room, and access to special events and activities as they relate to the Mammoth Black Program and its members. Position also manages the host stand at the members only dining room when needed.
• This position requires a gregarious, punctual personality who works well under pressure, possesses excellent computer skills and meticulous attention to detail as well as impeccable communication skills and follow through.
• Restaurant experience helpful but not required.
• Knowledge of Mammoth’s internal systems and restaurant experience is helpful but not required.
• Please submit a resume and cover letter to be considered.

REQUIREMENTS: 

• Ability to perform under pressure.
• Two years in guest service.
• Exceptional customer service abilities.
• Highly organized with strong follow-up skills.
• Professional and positive demeanor.
• Excellent communication skills (written and spoken).
• High proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Flexibility to changing schedules, plans, job duties and more.
• Knowledge of Mammoth Resorts systems preferred, including Sirius Sales.

Hourly Pay Range: $26.94 - $29.76 for year-round role

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Mammoth Mountain is an equal opportunity employer.

Salary : $27 - $30