What are the responsibilities and job description for the FOH Team Member position at Mamou Restaurant?
Job Overview
We are seeking enthusiastic and dedicated Front of House Team Members to join our dynamic team. In this role, you will be the first point of contact for our customers, ensuring they receive exceptional service and a welcoming atmosphere. Your responsibilities will include managing customer interactions, processing transactions, and maintaining cleanliness in the front-of-house area. If you have a passion for customer service and thrive in a fast-paced environment, we would love to hear from you.
Duties
- Greet customers warmly and provide assistance with menu selections.
- Operate the Toast POS system efficiently to process orders and payments.
- Handle cash transactions accurately, ensuring proper cash handling procedures are followed.
- Maintain cleanliness and sanitation standards in the front-of-house area, including dining spaces and service counters.
- Assist in stocking supplies and managing inventory levels as needed.
- Collaborate with kitchen staff to ensure timely service and communication regarding orders.
- Address customer inquiries or concerns promptly and professionally.
- Perform basic math calculations for cash register operations and daily sales reporting.
Qualifications
- Previous experience in a restaurant or a Bar setting is preferred.
- Familiarity with Toast POS system or similar cash register systems is a plus.
- Bartending skills and experience are not needed but welcomed.
- Knowledge of food handling safety practices is beneficial.
- Ability to work effectively in a team-oriented environment while also being self-motivated. Prior serving experience needed.
- Excellent communication skills with a friendly demeanor towards customers.
- Must be able to stand for extended periods and perform tasks that require physical stamina.
Join us as we create memorable experiences for our customers through outstanding service!
Job Types: Full-time, Part-time
Pay: Up to $6.75 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Ability to Commute:
- Springfield, MA 01103 (Required)
Ability to Relocate:
- Springfield, MA 01103: Relocate before starting work (Required)
Work Location: In person
Salary : $7