What are the responsibilities and job description for the Sales - Sales Coordinator position at MAN?
MAN Energy Solutions enables its customers to achieve sustainable value creation in the transition towards a carbon neutral future. Addressing tomorrow’s challenges within the marine, energy and industrial sectors, we improve efficiency and performance at a systemic level. Leading the way in advanced engineering for more than 250 years, we provide a unique portfolio of technologies. Headquartered in Germany, MAN Energy Solutions employs some 14,000 people at over 120 sites globally. Our after-sales brand, MAN PrimeServ, offers a vast network of service centres to our customers all over the world.
Job Description
Title: PrimeServ Contract Administrator
Summary: Responsible for providing best-in-class sales and administrative support to PrimeServ.
Key Job Responsibilities:
Perform order entry per the division SAP Business One based on procedures and approvals/
Handling of customer inquiries externally and internally;
Quote preparation using MAN-ES MyPlace and internal terms and conditions, and editing of the project list.
Process customers’ Purchase Orders, communicate with Product Centers, MAN-ES Workshops and Field Service and confirm timeline & details to customer. Follow-up as required, including securing of commercial ancillary conditions.
Summarizing orders, preparing jobs for invoicing
‘Update order status conveyed by Product Center to customer and MAN Canada consolidated order status report.
Initiation of goods receipts, delivery and invoice processing as well as performing follow-up.
Investigate and resolve order discrepancies
Contribute to the order intake and invoice forecasting and sales planning process.
Actively participate in establishing MAN-ES’ local business presence.
Ensure complete compliance with MAN’s Company Code of Conduct.
Provide information, maintain records, and carry-out all duties in an accurate, efficient and timely manner.
To undertake such other tasks that may be reasonably required
Enhance the image and reputation of the company while supporting its commercial interests.
Available to provide Emergency- 24/7 shift support for Spare parts orders.
Required Education:
College Diploma in Office/Business Administration or corresponding minimum 3 years work experience
Preferred Experience:
Commercial experience, esp. regarding quotations to order processing and billing.
Familiarity with Marine Spare Parts, Workshop and Service sales
Required 3rd party Certifications/Qualifications: None
Other skills:
Results driven, ability to develop and retain key business, consultant and customer relationships.
Ability to liaise and communicate at all levels in the business.
Initiative and proactive approach combined with follow-up skills.
Outgoing, motivated, patient and trustworthy to connect with a wide range of different people.
Assertive, self-motivated with the ability to work independently as well as within a team.
Excellent organizational skills
Strong attention to detail.
Physical Requirements: The majority of the time of this position requires operating in a typical office environment sitting at a desk and using telephones and personal computers.
Competencies:
Entrepreneurial mindset combined with a high degree of customer orientation.
Excellent skills set required in communication, contract negotiation, terms and conditions design, legal implications of terms and conditions and project management at the most senior level.
Strong networker, engaging, and well introduced to the local market and within MAN-ES.
Sound interpersonal, presentation and intercultural skills and understanding.
Very good coordination and organization skills in a dynamic environment.
Ability to uphold the highest ethical standards, high integrity.
All employees share the responsibility for encouraging a proactive safety culture through demonstration of being a positive role model, proper safety behaviors and safe work practices.
