What are the responsibilities and job description for the Front Desk - CHA *Must be able to speak Spanish position at Manage Chicago, Inc?
Job Description
Real Estate Office Assistant Responsibilities:
Answers incoming phone calls in a pleasant and professional manner, forward callers if necessary and/or takes detailed messages.
Provides a positive first impression to all guests that visit or call the management office Provides excellent customer service to all customers including: tenants, vendors, contractors and guests. Provides administrative support to on-site staff such as typing correspondence.
Process notices to residents
Maintains inventory and orders office supplies, furniture and equipment.
Assists with work order requests and prepares invoices for manager’s approval.
Handling with rent collections.
Coordinates moving schedules, both move-in & move out, and deliveries to the property.
Maintains resident's files which includes but is not limited to filing away file documents in a timely manner. Processes, delivers, and follows up on legal notice as needed.
Maintains and updates the waiting list on a monthly basis.
Assists with inspections, preparations of re-certifications and leasing.
Processes renewals.
May assist in showing property and apartments to prospects as necessary.
Handles maintenance paperwork (i.e., filing reports, time sheets, schedules, appointments). Other duties as assigned.
Real Estate Office Assistant Responsibilities:
Answers incoming phone calls in a pleasant and professional manner, forward callers if necessary and/or takes detailed messages.
Provides a positive first impression to all guests that visit or call the management office Provides excellent customer service to all customers including: tenants, vendors, contractors and guests. Provides administrative support to on-site staff such as typing correspondence.
Process notices to residents
Maintains inventory and orders office supplies, furniture and equipment.
Assists with work order requests and prepares invoices for manager’s approval.
Handling with rent collections.
Coordinates moving schedules, both move-in & move out, and deliveries to the property.
Maintains resident's files which includes but is not limited to filing away file documents in a timely manner. Processes, delivers, and follows up on legal notice as needed.
Maintains and updates the waiting list on a monthly basis.
Assists with inspections, preparations of re-certifications and leasing.
Processes renewals.
May assist in showing property and apartments to prospects as necessary.
Handles maintenance paperwork (i.e., filing reports, time sheets, schedules, appointments). Other duties as assigned.
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