What are the responsibilities and job description for the Car Rental Customer Service Representative position at Managed Labor Solutions?
Company Overview
Managed Labor Solutions is a leading provider of rental car outsourcing services. We are seeking a skilled Rental Car Customer Service Agent to join our team.
Job Summary
We are looking for a detail-oriented and customer-focused individual to work as a Rental Car Customer Service Agent. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring smooth check-in processes, and resolving any issues that may arise.
Key Responsibilities:
Requirements:
Benefits:
Managed Labor Solutions is a leading provider of rental car outsourcing services. We are seeking a skilled Rental Car Customer Service Agent to join our team.
Job Summary
We are looking for a detail-oriented and customer-focused individual to work as a Rental Car Customer Service Agent. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring smooth check-in processes, and resolving any issues that may arise.
Key Responsibilities:
- Greet customers upon arrival and expedite the rental process.
- Verify driver's licenses and reservations, assign keys and rental agreements, and explain charges on the invoice.
- Process car exchanges in the Rental Car computer system.
- Resolve customer complaints and concerns professionally.
Requirements:
- Valid driver's license.
- 18 years of age or older.
- Flexible schedule to work night, weekends, and holidays as needed.
- Previous customer service experience and sales skills.
- Able to work in a fast-paced environment with multiple tasks.
- Proficient in English.
Benefits:
- Health insurance.
- Dental insurance.
- Flexible schedule.
