IT Technician/Desktop Hardware Technician

Job Title: IT Technician/Desktop Hardware Technician

Location: Austin, TX 78728

Position Summary

We are seeking a motivated IT Technician with strong troubleshooting skills on the hardware side to join our technical team in Austin, TX. The ideal candidate will have hands-on experience with server hardware infrastructure and deployment. Familiarity with Linux, light OS knowledge, and basic networking skills are a plus. This role involves supporting NPI (New Product Introduction) engineering projects and working closely with engineers across multiple geographies and disciplines.

Key Responsibilities

• Provide engineering expertise and technical support for AMD IP (Silicon, HW, SW) NPI projects
• Deploy and maintain NPI server products in collaboration with engineers and contractors
• Assist in product planning, development, and validation activities
• Track project status, ensuring objectives are met throughout the program lifecycle
• Troubleshoot hardware issues and support infrastructure maintenance
• Engage with stakeholders to ensure smooth operation of deployments
• Utilize testing tools, methodologies, and defect tracking for continuous improvement
  
  

Required Skills

• Strong troubleshooting ability, particularly with hardware
• Familiarity with operating systems (Windows, Linux) and light networking knowledge
• Excellent communication skills, both written and verbal
• Attention to detail and ability to work independently in a fast-paced environment
• Experience in data center system deployment, software deployment, and validation
• Ability to lift 50lbs and work under raised floors as needed
  
  

Preferred Qualifications

• Familiarity with Linux
• Internship or relevant experience in hardware troubleshooting
• Experience with testing methodologies and tools, defect tracking
• Skilled in MS Office, Confluence, and MS SharePoint
  
  

Education And Experience

• 0-2 years of experience in the high-tech industry
• Relevant degree or equivalent practical experience
  
  

This is an excellent opportunity for an early-career IT technician to gain hands-on experience in a dynamic and fast-paced environment. If you meet the requirements and are eager to support cutting-edge engineering projects, apply now!