What are the responsibilities and job description for the Pharmacy Technician position at Managed Staffing, Inc.?
Position Summary
This position takes in-coming calls from members, providers, etc providing professional phone assistance to all callers through the criteria based prior authorization process. Maintains complete, timely and accurate documentation of all approvals and denials, and transfers all clinical questions and judgment calls to the pharmacist.
Duties:
On-Site
Building strong relationships with patients
Inbound and Outbound Calls to patients and prescribers
Scheduling of patient medication deliveries
Data Entry
Experience:
*At least 1 year of experience as a pharmacy technician coordinating activities in an administrative support function.
*Advanced computer skills including word processing and spreadsheet utilization.
*Excellent customer service skills (written and verbal) a must.
