What are the responsibilities and job description for the Network Support Professionals for DC Government Entity position at Management Applications, Inc.?
Network Support Professionals for DC Government Entity
Do you have the right skills and experience for this role Read on to find out, and make your application.
Management Applications, Inc., a leading provider of Managed IT Services and Network Design and Implementation, is seeking Network Professionals for positions with a DC Government Entity. Please submit a resume and salary requirements to be considered. Applicants with government experience are encouraged to apply.
Entity’s internal IT staff consists of five (5) members : a Network Administrator, a Network Systems Administrator, a Help Desk Manager, a Procurement Coordinator, and a Director. Newly hired staff will report to the Help Desk Manager on a day-to-day basis.
The Help Desk Manager has a supervisory role over desktop support, network operations, and technology training. Hired staff will work closely with the Help Desk Manager and IT Director to ensure high-quality support is provided for the entity’s IT services and timely completion of technology projects.
Technologies and Tools :
- IPS Cisco Switching
- Cisco Routing
- Fiber Channel Switch
- SAN Hyper-V
- Video Conference Bridge
- Video Conference Endpoint
- Office 365
- Netwrix
- AlienVault SIEM
- Active Directory
- Group Policy
- DHCP
- HTTP / S
- Terminal Services
- Barracuda Backup
- Barracuda Web Filter
- Barracuda Email Filter
- Sophos Endpoint Protection
- ESRI ArcGIS
- SharePoint
- Windows Server 2012 R2
- Windows 7
- Windows 10
- Office 2013
- Office 2016
Scope of Support Services :
Staff will support the entity’s existing on-premises infrastructure / personnel components. Support of the infrastructure shall include :
Open Positions :
One (1) person on-site full-time for Tier 3 level support and project-based work to be performed during entity business hours. Tier 3 person must have a 4-year degree in Information Technology and be at least CCNA level certified. PMP Certification is also preferred. Tier 3 person must have demonstrated expertise managing Microsoft Hyper-V, Cisco networking infrastructure, and exposure to multiple security platforms.
One (1) person on-site full-time for Tier 2 level support and project-based work to be performed during entity business hours. Tier 2 person must have at least a 4-year degree in Information Technology and proven quality support experience. Tier 2 person must have proven experience supporting a Microsoft Windows 7 / 10 desktop environment along with Microsoft Office 2013 / 2016.
Additional Positions :
It is anticipated that additional projects supporting the entity’s infrastructure will arise that require specialized technical skills from the following open positions :
Job Application Instructions :
To be considered for these positions, please submit a resume (2 page max.) as well as minimum salary requirements . Please prominently feature the skills described above within the resume you submit. YOU MUST SUBMIT YOUR MINIMUM SALARY REQUIREMENTS. RESUMES WITHOUT MINIMUM SALARY REQUIREMENTS WILL NOT BE CONSIDERED.
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