Apartment Property Assistant Manager

Job Overview

The Apartment Property Assistant Manager is responsible to the Property Manager for answering the telephone, greeting and directing office visitors, assisting with the execution of activities for the residents and employees, and providing administrative support as required.

Primary Responsibilities

• Answers incoming telephone calls and takes complete messages or transfers call as appropriate.
• Retrieves messages from voicemail and forwards messages to appropriate personnel
• Meets, greets, and directs visitors
• Ensures the site reception area is maintained in a neat and tidy manner.
• Assists in the scheduling of vacant units for refurbishing and occupancy.
• Take repair work orders from residents and make sure orders are being performed by maintenance personnel.
• Assist in quarterly inspection of all apartments.
• Assist in verifying reference data regarding new and prospective employees and residential applicants.
• Review housing application with prospective tenants.
• Facilitate the needs of the residents within the scope of the HUD section 202 guidelines.
• Receive rent payments.
• Creates and prints fax cover sheets, memos, correspondence, reports, and other documents.
• Receives, sorts, and routes mail, and maintains and routes publications.
• Input data into computer.
• Performs other clerical duties as assigned, such as filing, photocopying, and collating.

Qualification

• High School diploma or GED required
• College graduate in Social Work and or Business preferred.
• Evidence of administrative leadership in housing in previous help positions.
• Two to four years work experience with similar duties and responsibilities.
• Must have a valid driver's license.

Supervisory Relationships

• Supervised by the Property Manager.
• In the absence of the Property Manager, supervises staff, sub-contractors, visitors and residents who are a part of the assigned property.

Equipment To Be Used

• Must be able to operate computer, fax, telephone, typewriter, calculator, copies and standard office machines.

Typical Physical Demands

• Requires frequent walking, standing, and sitting for long periods of time.
• Frequent climbing of stairs.
• Frequent bending, stooping, kneeling and some twisting and stretching/reaching.
• Occasional lifting/carrying up to 30 pounds.
• Normal range of hearing and vision to prepare records and communicate appropriate reports.
• Manual dexterity and eye-hand coordination.
• Working irregular hours and some driving through the day.

Typical Mental Demands

• Must be able to collect rents and keep accurate accounting records and make bank deposits.
• Have excellent verbal/written communication and interpersonal skills.
• Be able to relate to all staff and all segments of the community/public.
• Have the ability to organize and engage in interpersonal relationships and some managerial functions.
• Leadership skills are essential to this position.

Working Conditions

• Works in a typical office/senior citizens apartment complex. Drives occasionally within a days work through all types of weather and traffic conditions. Requires attending various corporate, resident, HUD Meetings and/or conferences. May be required to work overtime and or non-standard office hours.