What are the responsibilities and job description for the Quality Assurance Assistant position at Management & Training Corporation?
Pay: $19.43 per hour
Work schedule: Full-time, Monday – Friday, 8am – 5pm
Benefit package includes:
- Medical, Vision, Dental, and Prescription Drug Benefits
- Life, Accidental Death and Dismemberment Insurance (AD&D)
- Short-Term and Long-Term Disability Benefits
- 401(k) Retirement Plan
- Employee Assistance Program (EAP)
- Paid Time Off (PTO)
- Paid Holidays
Make a difference! Operated by the Management & Training Corporation, the Otero County Processing Facility in Chaparral, New Mexico , provides a safe working environment and the opportunity to help an underserved population.
What you’ll do: You’ll report to the quality assurance coordinator and perform administrative support for the quality assurance department. You’ll assist in the dissemination of information, maintaining filing systems; and performing administrative support work in compliance with Management & Training Corporation (MTC) and Immigration & Customs Enforcement (ICE) directives.
Essential Functions:
- Performs technical assistance work; assists with implementation of quality assurance utilization review procedures; and assists in responding to inquiries regarding technical program and administrative rules, regulations, policies, and procedures.
- Assists in monitoring, reviewing, interpreting, and evaluating quality of services; assists in compiling and analyzing data and preparing reports; and assists in making recommendations for improvements to services provided.
- Prepares, edits, and distributes correspondence, reports, forms, and other documents; prepares, and disseminates information concerning agency programs and procedures; maintains record keeping and filing systems.
- Regular and predictable onsite attendance is required.
- Promotes the development of positive social skills through modeling appropriate behaviors and intervening when inappropriate behaviors are observed.
- Maintain accountability of inmates and property; adhere to safety practices.
Education and Experience Requirements:
- High school diploma or equivalent
- Two (2) years of quality assurance or related experience required.
- Must be knowledgeable in business correspondence, including writing, spelling, grammar and appropriate formats, and possess strong interpersonal communication skills.
- One (1) year correctional custody or law enforcement experience preferred.
- Valid driver’s license in the states of Texas or New Mexico with an acceptable driving record required unless waived by management.
Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with Management & Training Corporation and need assistance, please contact our staffing department through customersupport@mtctrains.com or 801-693-2888.
Salary : $19
