HEALTH CARE SERVICES PROGRAM MANAGER

General Information

Work Location: 2101 47th Terrace East Bradenton, Florida 34203

Work Hours: Monday - Friday 8am -5pm

Performs management level work in the Manatee County Health Services Division, requiring strong leadership, coordination, relationship building, and management skills. Incumbent in this position coordinates County funded health care programs, monitors the community health care delivery system, and gathers, prepares, and develops meaningful information about population demographics and service delivery models. Incumbent will also analyze services, service use, and policies, for opportunities to enhance the delivery of healthcare within the County and is expected to collaborate with community groups, other government agencies, and internal departments.

This position reports to the Health Information Services Manager and requires an understanding of healthcare systems and program management.

This position has been designated by the Manatee County Commission as serving at the will and pleasure of the County Administrator. Employees so designated may be terminated at any time with or without cause.

Working Conditions
Typical indoor office environment. Sitting for long periods of time, working on computer. Lifting equipment or supplies up to 25 pounds alone and up to 50 pounds with assistance. Position requires visual acuity and depth perception, as well as ability to hear and identify sounds. Periodically required to work other than normal business hours.

During an emergency or crisis situation such as hurricanes or floods, you will be expected to respond and carry out recovery responsibilities as assigned by your immediate supervisor. All employees are required to contribute before, during, and after emergencies. In such instances, you might temporarily undertake tasks beyond the usual scope of your role, location, and work schedule, all geared toward meeting the needs of the County and its residents.

Job Description

Essential Functions:
These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.

Maintains close working relationships with community health agencies, professional organizations, community groups, and health care service providers in the County to gather and share information, best practices, and program designs focused on improving delivery of health care services to underserved populations.

Conducts ongoing analysis to identify deficiencies in the health care delivery system specifically for the uninsured in Manatee County regarding eligibility, access and outcomes.

Assists with developing and implementing recommendations for improvements, including access to care and community based care.

Reviews, analyzes, and develops improved systems of reporting.

Analyzes statistical data to measure effectiveness and efficiencies of current and prospective health care delivery programs.

Develops a library of information regarding health care service delivery in the County for use in developing metrics, reports, proposals, and strategies.

Assists with monitoring services contracts related to the health care system.

May identify potential grant funding for health care programs and participate in developing grant applications with system stake holders. Coordinates efforts with other public and private funders to improve the community's utilization of resources.

Engages community stakeholders, partners, and the community, representing the Health Information Services Manager in their absence.

Assists with media relations on health care related topics, as assigned.

Creates contact networks and coalitions to promote community collaboration and community input and enhance partnerships in the health care systems.

Monitors health care systems and participates in developing and implementing health care programs following evidence-based practices.

Develops, oversees and implements contractual agreements for Health Care related programs and services with non-profit agencies and state and federal entities.

Uses data to identify high utilizers of the delivery system and helps develop strategies and partnerships to reduce cost and improve outcomes.

Performs other related work (including weather or other extreme emergency duties) as required.

Minimum Qualifications

Bachelor's degree in Public Health, Health Sciences, Public Administration, Social Work, Nursing, or related field.

Three (3) or more years of experience in planning or policy development in the health care field.

Valid driver license required, with valid Florida driver license required within 30 days of hire.

A comparable combination of education, training, and work experience which provides the requisite knowledge, skills, and abilities for this position may be substituted for the minimum qualifications listed above.

More

Knowledge, Skills, and Abilities:

Able to prioritize tasks, deal effectively with competing and changing priorities, and meet deadlines.

Accurate, detail-oriented, and organized.

Able to analyze and resolve difficult situations and problems.

Good knowledge and understanding of State and local health care delivery systems.

Good knowledge and understanding of population health management concepts.

Good knowledge and understanding of grant and contract management.

Good knowledge and understanding of regulatory compliance necessary to successfully perform job duties.

Good knowledge and understanding of computer applications and software programs required to perform job duties, including statistical analysis software.

Good written and verbal communication skills and interpersonal skills, including public presentation skills, in order to interact professionally and effectively with co-workers, management, health care providers, community groups, and other stakeholders. Able to explain facts, policies, and practices.

Capable of working independently with general supervision.

Veterans Preference

In accordance with Florida Statute 295.07, F.S., Chapter 55A-7, priority consideration in employment will be given to eligible veterans and spouses of disabled veterans. Applicants claiming preference must provide a DD Form 214 or other acceptable documentation with their application. We are committed to honoring the service and sacrifices of our veterans and their families.

EEO/ADA Statement

Manatee County Government is an equal opportunity employer and is committed to providing reasonable accommodations to individuals with disabilities. If you require any accommodations to participate in the recruitment process, please contact Human Resources at 941-748-4501 x 3865.

Drug-Free Workplace

Manatee County Government is a drug-free workplace in accordance with Federal and Florida Law.

Emergency Response/Recovery Activities

All employees may be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens.

• ComPsych – offers all employees and their family members with emotional, financial, legal, and work/life balance support.
• LAMP counselors available for personal support including emotional, substance abuse, marital, and financial issues.
• Five (5) free visits annually for employees and covered family members.

• Wellness/Health Coaches (5 Free per year)
• On-site Fitness Centers for you and your dependents with 24/7 access
• Personal Training (5 Free per year)
• Pharmacy Technician
• Group Fitness Classes
• Musculoskeletal Physical Therapy Management
• Diabetes Care Program
• Registered Dietician (5 Free per year)
• Massages with licensed therapist (small copay)

• Workers’ Compensation
• Training/Seminars
• Premium Pay Differentials/Career Ladders
• Government employee discounts at many retailers and attractions
• Access to Manatee County Library Services (books, digital services, tools, museum passes).

• 12 Paid Holidays including New Year's Day, Thanksgiving, and Christmas.
• Three (3) Personal Holidays
• Personal Sick Leave
• Family Sick Leave
• Sick Leave Bank (Donated Hours)
• Professional Medical Appointment Leave
• Bereavement Leave
• Military Leave
• Military Training Leave
• FMLA

• Award-winning Health Plan with deductibles as low as $0.
• Dental Insurance
• Vision Insurance
• Prescription Insurance
• Life Insurance (6 times salary at low cost)
• Long-term and Short-term Disability Insurance

• Florida Retirement System (FRS) with Pension Plan and Investment Plan options.
• 457b Tax Deferred and ROTH account options through Voya.
• FRS Webinars
• Free financial guidance with licensed, non-commissioned financial planner

• Professional Leadership Programs
• Instructor-Led and eLearning Training
• Premium Pay Differentials/Career Ladders
• Career Counseling
• Toastmasters
• Networking Membership (Manatee Chamber of Commerce, Lakewood Ranch Business Alliance)
• Employee Recognition Programs with monetary and time-off awards

• Tuition Reimbursement eligible after six (6) months of Public Service, including GED reimbursement.
• Continuing Education support through Training/Seminars and Premium Pay Differentials/Career Ladder.
• Public Service Loan Forgiveness (PSLF)

• Options for Health Care and Dependent Care Spending Accounts providing pre-tax savings.

• ComPsych – offers all employees and their family members with emotional, financial, legal, and work/life balance support.
• LAMP counselors available for personal support including emotional, substance abuse, marital, and financial issues.
• Five (5) free visits annually for employees and covered family members.

• Wellness/Health Coaches (5 Free per year)
• On-site Fitness Centers for you and your dependents with 24/7 access
• Personal Training (5 Free per year)
• Pharmacy Technician
• Group Fitness Classes
• Musculoskeletal Physical Therapy Management
• Diabetes Care Program
• Registered Dietician (5 Free per year)
• Massages with licensed therapist (small copay)

• Workers’ Compensation
• Training/Seminars
• Premium Pay Differentials/Career Ladders
• Government employee discounts at many retailers and attractions
• Access to Manatee County Library Services (books, digital services, tools, museum passes).

• 12 Paid Holidays including New Year's Day, Thanksgiving, and Christmas.
• Three (3) Personal Holidays
• Personal Sick Leave
• Family Sick Leave
• Sick Leave Bank (Donated Hours)
• Professional Medical Appointment Leave
• Bereavement Leave
• Military Leave
• Military Training Leave
• FMLA

• Award-winning Health Plan with deductibles as low as $0.
• Dental Insurance
• Vision Insurance
• Prescription Insurance
• Life Insurance (6 times salary at low cost)
• Long-term and Short-term Disability Insurance

• Florida Retirement System (FRS) with Pension Plan and Investment Plan options.
• 457b Tax Deferred and ROTH account options through Voya.
• FRS Webinars
• Free financial guidance with licensed, non-commissioned financial planner

• Professional Leadership Programs
• Instructor-Led and eLearning Training
• Premium Pay Differentials/Career Ladders
• Career Counseling
• Toastmasters
• Networking Membership (Manatee Chamber of Commerce, Lakewood Ranch Business Alliance)
• Employee Recognition Programs with monetary and time-off awards

• Tuition Reimbursement eligible after six (6) months of Public Service, including GED reimbursement.
• Continuing Education support through Training/Seminars and Premium Pay Differentials/Career Ladder.
• Public Service Loan Forgiveness (PSLF)

• Options for Health Care and Dependent Care Spending Accounts providing pre-tax savings.