What are the responsibilities and job description for the Senior Marketing Technology Specialist position at Manatt, Phelps & Phillips, LLP?
Department: Marketing and Business Development
Job Number: 100342
Offices: Los Angeles
With eleven offices across the United States, 450 professionals and 350 business professionals, Manatt, Phelps & Phillips, LLP (www.manatt.com) is a multidisciplinary, integrated national professional services firm known for quality and an extraordinary commitment to clients. The Firm’s groundbreaking approach—bringing together legal services, advocacy and business strategy—differentiates Manatt from its competitors and positions the firm to provide a distinct and compelling value proposition.
Opportunity
Manatt’s Marketing, Business Development, and Communications Team is rapidly expanding to meet growing needs. We are seeking an experienced Senior Marketing Technology Specialist to join our dynamic team. This role is pivotal in managing and maintaining our databases, developing CRM strategy, validation procedures, and ensuring data accuracy and reportability. The position reports to the Senior Marketing Technology Manager.
Key Responsibilities
EEO/AA EMPLOYER/Veterans/Disabled
Manatt is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, physical or mental disability, religion, creed, national origin, citizenship status, ancestry, sex or gender (including gender identity, gender expression, status as a transgender or transsexual individual, pregnancy, childbirth, or related medical conditions), age (over 40), genetic information, past, current, or prospective service in the uniformed services, sexual orientation, political activity or affiliation, genetic or and any other protected classes or characteristic protected under applicable federal, state, or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process.
This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
IMPORTANT: If the Government cannot confirm that you are authorized to work, this employer is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment.
Employers may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. In order to determine whether Form I-9 documentation is valid, this employer uses E-Verify’s photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services’ (USCIS) photograph. If you believe that your employer has violated its responsibilities under this program or has discriminated against you during the verification process based upon your national origin or citizenship status, please call the Office of Special Counsel at 1-800-255-7688 (TDD: 1-800-237-2515).
Job Number: 100342
Offices: Los Angeles
With eleven offices across the United States, 450 professionals and 350 business professionals, Manatt, Phelps & Phillips, LLP (www.manatt.com) is a multidisciplinary, integrated national professional services firm known for quality and an extraordinary commitment to clients. The Firm’s groundbreaking approach—bringing together legal services, advocacy and business strategy—differentiates Manatt from its competitors and positions the firm to provide a distinct and compelling value proposition.
Opportunity
Manatt’s Marketing, Business Development, and Communications Team is rapidly expanding to meet growing needs. We are seeking an experienced Senior Marketing Technology Specialist to join our dynamic team. This role is pivotal in managing and maintaining our databases, developing CRM strategy, validation procedures, and ensuring data accuracy and reportability. The position reports to the Senior Marketing Technology Manager.
Key Responsibilities
- Architect and Oversee Firm Databases: Lead the design, configuration, and maintenance of the firm’s databases. Ensure data accuracy and implement robust data security protocols. Responsibilities also include overseeing data entry, data cleaning, and data validation processes.
- Advanced Data Collection and Analysis: Spearhead data collection from various sources, perform data analysis, and generate comprehensive reports. This includes gathering data from surveys, customer feedback, and other collection methods. Extract and present relevant data insights in a concise and impactful manner.
- Data Validation and Quality Assurance: Conduct thorough reviews and validations of data sets to ensure accuracy and completeness. Develop and implement advanced data quality control processes to identify and resolve discrepancies or errors. Collaborate with team members to maintain data consistency and quality across different systems.
- Develop and Enforce Data Management Policies and Procedures: Lead the development and implementation of data management policies and procedures to ensure compliance with regulatory requirements. This includes formulating data governance strategies, data privacy protocols, and data retention policies.
- Cross-Functional Collaboration: Work closely with marketing, IT professionals, and other stakeholders to understand and address data needs and requirements. Drives integration of various internal platforms into CRM. Provide expert guidance on data best practices and ensure data is effectively utilized to support business objectives and drive operational efficiency.
- Expert Analytical Skills: Demonstrated ability to analyze and interpret complex data sets to identify trends and patterns. Proficient in using advanced statistical software and tools for data analysis.
- Meticulous Attention to Detail: High level of accuracy and precision in data entry and validation. Exceptional organizational skills to manage large volumes of data.
- Proficiency in Database Management: Extensive experience in managing databases and working with Salesforce. Skilled in data extraction, manipulation, and querying.
- Strong Problem-Solving Abilities: Proven ability to identify and resolve data-related issues or discrepancies. Proactively seek and implement solutions to enhance data management processes.
- Excellent Communication Skills: Ability to convey complex data insights to stakeholders clearly and concisely. Effective collaboration with cross-functional teams.
- Bachelor’s degree in data management, information systems, computer science, or a related field required.
- Salesforce Administrator certification required.
- Minimum of 8 years of experience in data management, database administration, or a similar role.
- Experience with implementing and monitoring data cleansing and enrichment tools.
- Familiarity with data privacy regulations and best practices.
- Strong mathematical and statistical skills.
- Exceptional attention to detail and organizational skills.
- Excellent problem-solving and analytical abilities.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Word, Excel, PowerPoint, and similar software.
- Able to work in-office three days per week (Tuesday, Wednesday and Thursday) and more as needed; Ability to be flexible, with occasional long nights, early mornings and weekends as needed
EEO/AA EMPLOYER/Veterans/Disabled
Manatt is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, physical or mental disability, religion, creed, national origin, citizenship status, ancestry, sex or gender (including gender identity, gender expression, status as a transgender or transsexual individual, pregnancy, childbirth, or related medical conditions), age (over 40), genetic information, past, current, or prospective service in the uniformed services, sexual orientation, political activity or affiliation, genetic or and any other protected classes or characteristic protected under applicable federal, state, or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process.
This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
IMPORTANT: If the Government cannot confirm that you are authorized to work, this employer is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment.
Employers may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. In order to determine whether Form I-9 documentation is valid, this employer uses E-Verify’s photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services’ (USCIS) photograph. If you believe that your employer has violated its responsibilities under this program or has discriminated against you during the verification process based upon your national origin or citizenship status, please call the Office of Special Counsel at 1-800-255-7688 (TDD: 1-800-237-2515).
Salary : $90,000 - $120,000
