Patient Referral Coordinator

CORE JOB SUMMARY

Under the direction of the Manager, Patient Services, the Patient Services Representative will serve as the first point of contact between HealthyMD and our patients. They will also serve as auditors for our clinics.

CORE JOB FUNCTIONS

• Answer callers inquire via inbound calls/tele health
• Transfer patients that need immediate medical attention to the Site Manager, depending on location
• Performs data entry using the Electronic Medical Records (EMR) system
• Handles sensitive information with a high level of confidentiality
• Requires a professional and interpersonal skill to interact with clients, healthcare professionals, and staff via phone, email, fax, etc.
• Works and completes tasks in an EMR in a timely manner Perform standard operations procedures as outlines by HealthyMD.
• Performs other related duties and responsibilities as necessary by your supervisor

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS Education:High School Diploma or equivalent Certification and Licensing:N/A

Experience:At least 1 year of customer service experience Knowledge, Skills and Attitudes:

• Excellent verbal and written communication skills with ability to interpret medical data essential.
• Ability to function independently, attend to detail, work under pressure, and prioritize multiple projects.
• Strong public relations abilities; professional appearance, attitude, and motivation essential.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Education:

• Bachelor's (Required)

Experience:

• Clinical Educator: 3 years (Required)
• HIV/AIDS care teaching: 1 year (Required)

License/Certification:

• RN (Preferred)

Ability to Relocate:

• Tamarac, FL 33321: Relocate before starting work (Required)

Work Location: In person

Salary : $20