Student Advisor

SUMMARY:

The Student Advisor provides supportive services to an assigned number of student cohorts with the goals of enhancing student engagement, facilitating academic success, and helping students overcome personal barriers to achieving their educational and career aspirations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The requirements listed below are representative of the knowledge, skills, and/or abilities required. Essential duties and responsibilities include, but are not strictly limited to, the following:

• Establishes and maintains a professional rapport with assigned student groups.
• Develops and maintains a list of social service agencies and other community resources. Seeks opportunities to broaden network of referral sources.
• Assists students who are experiencing personal barriers to academic success by providing information about appropriate social service agencies, governmental services (i.e., DPW, OVR, CareerLink, etc.) and other community resources.
• As necessary, serves as a liaison between students and service providers.
• Mediates student complaints and concerns and proposes strategies for resolution.
• Refers students to contracted counselor to address issues related to mental and emotional health.
• Enforces student behavioral policies as outlined in the school catalog.
• Monitors student attendance and issues subsequent warnings per school Workplace Expectations Points system and policies.
• Initiates individual advising sessions to develop an action plan. Follows up on progress.
• Documents individual advising sessions and noteworthy student interactions.
• Contributes to new student orientation process.
• Follows school policies, FERPA and the PA State Board of Private Licensed Schools’ regulations.
• Assists with Student Services initiatives (speaker series, resource fairs, etc.).
• Consults and collaborates with school administrators.
• As directed, participates in various external training efforts and other professional development activities such as crisis intervention training, train the trainer, etc.
• As directed, attends industry relevant conferences.
• Exhibits understanding and internalization of company values: influence, respect, listen, shape, and embrace.
• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

There are no supervisory responsibilities associated with this position.

EDUCATION and EXPERIENCE:

Bachelor's degree in Psychology, Social Work or related field from a four-year college or university; two years experience in adult education or social services; demonstrated ability to communicate with a diverse population and MS Office skills required.

CORE COMPETENCIES:

Communication:

• Listening - Understands and learns from what others say.
• Speaking - Conveys ideas and facts verbally using language the audience will best understand.
• Writing - Conveys ideas and facts in writing using language the reader will best understand.

Cognition:

• Decision Making & Judgement – Makes timely, informed decisions that take into account the facts, goals, constraints, and risks.
• Analysis/Reasoning - Examines data to grasp issues, draw conclusions, and solve problems.
• Creative & Innovative Thinking - Develops fresh ideas that provide solutions to all types of workplace challenges.
• Problem Solving - Resolves difficult or complicated challenges.
• Researching Information - Identifies, collects, and organizes data for analysis and decision-making.

Personal Effectiveness:

• Development & Continual Learning - Displays an ongoing commitment to learning and self-improvement.
• Ethics & Integrity - Earns others’ trust and respect through consistent honesty and professionalism in all interactions.
• Results Focus & Initiative - Focuses on results and desired outcomes and how best to achieve them. Gets the job done.
• Safety Focus - Adheres to all workplace and trade safety laws, regulations, standards, and practices.
• Self-Management - Manages own time, priorities, and resources to achieve goals.
• Stress Tolerance - Maintains composure in highly stressful or adverse situations.
• Tact - Diplomatically handles challenging or tense interpersonal situations.

Interaction with Others:

• Influencing Others - Influences others to be excited and committed to furthering the organization’s objectives.
• Relationship Building - Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect.
• Teamwork - Promotes cooperation and commitment within a team to achieve goals and deliverables.
• Valuing Diversity - Helps create a work environment that embraces and appreciates diversity.

Occupational:

• Advocating Causes - Influences others to act in support of ideas, programs, or causes.
• Facilitating Groups - Enables cooperative and productive group interactions.
• Gaining Voluntary Compliance - Convinces others to follow recommendations and advice to bring them into compliance with regulations, standards, or policies.
• Interviewing Others - Asks questions in ways to enhance the clarity, quality, and reliability of information.
• Mediating Disputes - Helps others resolve complex or sensitive disagreements and conflicts.
• Negotiating Agreements - Reaches deals or compromises.
• Providing Consultation - Partners with clients to identify and resolve complex or sensitive issues.
• Training & Presenting Information - Formally delivers information to groups.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by a worker to successfully perform the essential functions of this job. The worker must possess the mobility to work in a standard office setting and use standard office equipment. While performing the duties of this job, the worker is regularly required to stand, walk, sit, talk and hear. The worker is occasionally required to reach with hands and arms, and stoop or kneel. The worker is required to use hands and fingers to operate a computer keyboard, telephone, and other office equipment. The worker is required to have close visual acuity to perform activities such as viewing a computer screen, reading, and preparing and analyzing documents. Light to moderate lifting may be required. Regular, predictable attendance is required.

This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.

Please include a resume and cover letter to be considered.

EOE

Job Type: Full-time

Pay: $42,000.00 - $44,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Salary : $42,000 - $44,000