What are the responsibilities and job description for the Sales Clerk position at Mancon Inc.?
Overview
This position is a Customer Service position dealing with a high volume of customers in person, email as well as the phone. This is a high visible position with many duties.
Responsibilities
- Answer the phone and direct calls to appropriate people
- Check on status of orders
- Enter orders sent in by customers
- Handle customers both on the phone and walk-ins and answer all questions
- Place required orders
- Obtain quotes from various vendors for the customers
- Position requires multi-tasking.
Qualifications
Knowledge of Microsoft Office
Customer Service skills
Preferred Qualifications
- Experience with Microsoft Navision (NAV)
Physical Requirements
Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.Essential Requirements
Lifting, Reaching, Sitting, Standing, Stooping, Walking