What are the responsibilities and job description for the Executive Office Manager and PA to GM/AVP position at Mandarin Oriental, New York?
Executive Office Manager and PA to GM / AVP
Mandarin Oriental New York is looking for an Executive Office Manager and PA to GM / AVP to join our Executive Office.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
A stunning fusion of modern design with stylish oriental flair, Mandarin Oriental, New York features 244 elegant guestrooms and suites - all with breath-taking views of Manhattan and Five-Star hospitality. Luxurious amenities include MO Lounge, all-day dining overlooking Central Park and the Manhattan skyline; a 14,500 square-foot Five-Star Mandarin Oriental Spa ; and a state-of-the-art fitness center with a 75-foot lap pool. In addition, there is premium meeting and event space, including a 6,000 square-foot pillar-less ballroom with three walls of windows overlooking Central Park.
About the job
Based at the Mandarin Oriental New York within the Executive Office in New York City, the Executive Office Manager and PA to GM / AVP is responsible for managing the day-to-day operations of the Executive Office. The Executive Office Manager and PA to GM / AVP reports directly to the General Manager / Area Vice President.
As Executive Office Manager and PA to GM / AVP, you will be responsible for the following duties :
- Administrative support of daily GM task
- Update and optimize daily GM work schedule
- Update and maintain GM contacts
- Assist with daily GM correspondence of email / social media / phone
- Assist with GM's guest relation duties when needed
- Assist with GM's representation throughout when needed
- Assist with PPT and Excel sheet presentations, reports, and other documents
- Assist with all work and private travel arrangements
- Assist with ad hoc project work which will be defined throughout the year with clear project tasks and timelines
- Assist with managing / maintenance of Executive office
- Assist on ad hoc basis with other EXCO members urgent tasks e.g. HM / DOFB tasks
- Assist with season tasks e.g. gift card sales
- Assist with daily business related research
- Assist in sharing EXCO communication throughout hotel
- Serve as liaison between the Executive Office and other departments
- Work closely with People & Culture on colleague events
As Executive Office Manager and PA to GM / AVP, we expect from you :
Our commitment to you
Salary and Benefits :
It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company. Colleagues or candidates should direct requests for accommodation to the Director of People and Culture.
We're Fans. Are you?
Salary : $80,000 - $85,000
