Summary: The Membership Sales Associate is responsible for generating new membership leads and membership sales through both inside and outside sales calls.

Expectations of the employee:

• Support the Mission of the Mandel JCC
• Ensure the highest quality of programs and services and possess a working knowledge of agency programs and services
• Represent the agency and provide the highest quality of customer service to the individuals and groups with whom you come into contact
• Treat fellow staff with respect
• Adhere to all policies and practices provided in the employee handbook
• Wear Mandel JCC Staff ID badge and attend appropriate staff meetings

Functions:

• Continuously prospect and generate new membership leads and new membership sales through both inside and outside sales calls
• Conduct prospective members’ interviews and provide facility
• Assist with growing corporate membership and Jewish Agency program by calling on local businesses, agencies and developing relationships with HR and Benefits managers, marketing staff and/or leadership,
• Call on local Realtors, medical professionals, Jewish Agencies and other local businesses to develop relationships and generate membership referrals
• Call on local businesses and develop relationships with key decision makers.
• Cross sell Camps, Early Childhood, Club-J upgraded locker room, recovery zone, personal training, small group training etc., to new and existing members.
• Coordinate the flow of new members into our Fitness, Wellness and Recreation areas through an orientation
• Build relationships with members to obtain referrals and to promote
• Foster relationships with members to ensure a positive experience thus retaining their membership long term. Conduct membership retention calls to current members at 10-day, 30-day and 90-day period to encourage usage of the Mandel JCC’s facilities and
• Attend regular meetings with Membership Manager/FWR team to coordinate monthly membership sales goals and strategies and provide updates on these

• Accurately complete all membership applications and financial paperwork on a timely basis, including sales performance
• Attend and represent The J at outside meetings, health fairs, and corporate events and functions with the specific purpose of promoting membership
• Create cooperative efforts with Fitness, Wellness and Recreation and all other departments to ensure immediate member
• Adhere to dress code of professional business casual daily.
• Communicate regularly with Marketing Department regarding trends and comments from prospective
• Actively contribute ideas and strategies to the Marketing Department to attract new
• Completes other duties as assigned by

Qualifications:

• Bachelor’s degree in fitness/health/marketing/sales or related field, or related
• Two to three years of experience with one-on-one sales and corporate
• Strong interpersonal skills including patience, positive attitude and
• Strong verbal and written communication, decision making, and problem solving
• Strong organizational skills with attention to detail.
• Strong working knowledge of Microsoft Office Suite (Word, Excel, Outlook).
• Must be able to stand, bend, lift and walk for extended periods of
• Must be able to lift and/or move up to 25

Starting Hourly Rate: $14-$15 per hour plus commission.  Part-time and Full-time positions available.

Salary : $14 - $15