What are the responsibilities and job description for the Senior Adult Program Coordinator position at MANDEL JEWISH COMMUNITY CENTER OF CLEVELAND?
Expectations of Employees:
- Support the Mission of the Mandel JCC
- Insure the highest quality of programs and services and possess a working knowledge of agency programs and services
- Represent the agency and provide the highest quality of customer service to the individuals and groups with whom you come into contact
- Treat fellow staff and MJCC consumers with respect
- Responsible for coming to work neat and clean and in proper attire.
- Wear Mandel JCC Staff ID badge and attend appropriate staff meetings
Essential Functions:
- Answers phone and provide assistance to caller. Handles complaints and concerns in a professional manner
- Maintains SAM’s database- input transportation logs, input one way trip mileage, gas logs, repair logs and help prepare monthly/quarterly reports
- Maintains files and records for grant compliance.
- Assists Supervisor and staff in grant reporting and compliance.
- Creates spreadsheets and other documents that will be utilized for reporting requirements.
- Provides technical assistance as needed.
- Maintains supply inventory and orders new supplies as needed for the kitchen and for the office.
- Creates and maintains records and data bases for department.
- Provides excellent customer service in responding to concerns and inquiries with both internal and external customers.
- Maintains transportation logs and vehicle inspection forms.
- Monitors and coordinates volunteer services
- Assists with program and activity outings when required
Additional Responsibilities:
- Assists in kitchen as needed.
- Assists Supervisor with ad hoc reporting and other duties as assigned
- Assist in programming
Qualifications:
- Highly organized with excellent attention to detail
- Excellent interpersonal and telephone skills
- Experience working with the elderly population
- Proficient in MS Word, MS Excel, Print shop Deluxe
- Minimum 3 years administrative/secretarial experience
- High School diploma, some college preferred
Supervisory Responsibilities:
None
Work Environment:
Physical Demands: Must be able to lift and or push up to 40 pounds; assist elderly clients.
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