PBG FRONT DESK SPECIALIST

Camp Shalom at the Mandel JCC of the Palm Beaches is looking for talented, passionate individuals to join us and commit to giving our campers their best summer ever!

If you love doing administrative work, being around kids and have experience doing so, we want to talk to you about being our Front Desk Staff this summer! To learn more about what you'd do at the Front Desk, we hope you'll continue reading and submit an application.

WHAT YOU'LL DO

Besides have the best summer yet?! You'll have fun and get paid for it! Ultimately, you're doing your job if the campers safety and well-being are your priority at all times, while providing care and comfort to those who may need it. Take a look below for some specific responsibilities and expectations of this position:

• Provide excellent customer service and create a warm, welcoming environment for all children, families, members, guests, and staff.
• Work with Director to respond to/address needs and concerns of parents, families and staff.
• Answer telephone calls and emails and respond to questions regarding our programs/camp, enrollment and schedule tours for prospective families, meet the needs of current parents and direct all other calls accordingly.
• Support Camp Director and Assistant Camp Director in staff and child file maintenance ensuring required paperwork is turned in by each person and fielded appropriately.
• Create and regularly update schedules, program rosters, attendance and other important lists/documents (e.g., allergies, parent notes).
• Perform administrative duties for the department, which includes but is not limited to, scheduling, creating and sending out letters and emails, scanning, photocopying, printing pictures/documentation.
• Perform other job duties, functions, responsibilities as assigned by Supervisor or other member of Mandel JCCs Leadership team.

WHAT WE'RE LOOKING FOR

• High School Diploma or Equivalent.
• Ability to work well with a team.
• Has strong organizational skills and the ability to multi-task.
• Keeps supervisors informed and included on all serious camp-related matters.
• Shows flexibility to jump in wherever needed.
• Ability to speak fluent English, understand it as well as read and write.
• Ability to commit to the assigned work schedule.
• Shows a positive attitude and acts excited to work at camp.

Special Requirements and Physical Demands

• Tasks involve the ability to exert moderate physical effort, which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 75 lbs), bending stooping, stretching, squatting and sitting.
• Effective and clear communication between campers, staff, and leadership team
• Tasks may involve extended periods of time at a keyboard or workstation
• Occasional exposure to outside elements (i.e. sun exposure, heat, humidity, rain)
• Tolerates loud noises such as music, large gatherings, cheering, etc.

BESIDES GETTING A PAY CHECK AND HAVING FUN, WHAT ELSE DO YOU GET WHEN YOU WORK AT A CAMP?

WORKING IN THE CAMP ENVIRONMENT CULTIVATES MANY NEW SKILLS...

• ORAL COMMUNICATION SKILLS
  You will be required to communicate effectively with people at every level of the organization campers, fellow staff, camp directors, and parents
• CRITICAL THINKING AND PROBLEM SOLVING
  You will be challenged to think on your feet from resolving child health and safety issues to facilitating a group of campers in creating and putting on a skit
• INTERPERSONAL AND LEADERSHIP SKILLS
  You will model professionalism and compassion by managing a group of campers, while contributing to the growth and development of each individual participant
• COLLABORATIVE SKILLS
  You will receive on-the-ground, practical, real life training in how to work with a team and help build the culture of your camp community
• CREATIVITY
  You will develop innovative and fun ways to engage an audience of two to 200

WHY SHOULD YOU WORK AT OUR JCC CAMP?

The Mandel JCC of the Palm Beaches is committed to a passionate, member and community-centric culture where team members are encouraged to contribute and collaborate leading to a highly engaged JCC family.

Recognizing and investing in our greatest asset, our staff. In addition to providing an engaged work environment, we take pride in the many offerings to our JCC Camp Staff as shown below:

• Competitive Pay
• Staff Discount on our Programs

OUR JCC IS A PLACE FOR ALL PEOPLE

The Mandel JCC of the Palm Beaches does not discriminate against employees or clients on the basis of race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, familial status or any other characteristic protected by Federal and State law. A non-discrimination clause concerning employment opportunity is incorporated in the Personnel Manual. The Mandel JCC of the Palm Beaches will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.