What are the responsibilities and job description for the Guest Experience Specialist position at Mane Attraction Salon & Day Spa?
A bit about us...Independently owned salon and spa. We have an extremely talented hair team that specializes in Redken haircolor. Our newly renovated nail room is a blast. It features 3 pedicure thrones and 2 manicure tables. While you visit our spa you will not just relax you will be healed by one of our massage therapists or aestheticians that offer massage, facials, skincare, waxing and eyelash extensions.
We are searching for an individual with either salon or sales experience, however all are welcome to apply. This will be a part time position with a potential of future opportunity. Pay increases are based on you helping to grow and promote our business by your ability to reschedule the guest before leaving, support the service providers home care recommendations, gift certificate sales and educating the guest about all service availabilities. We will train you on this and are eager to meet you. We are looking for responsible, friendly and dedicated individual who can handle multiple tasks at once, prioritize customer service and communicate effectively with co-workers and guests.
Responsibilities:
- Answer phones.
- Check out guests.
- Access and retrieve information from our salon software system.
- Provide directions to guests.
- Answer questions about guest opportunities for services and products.
We are looking for someone available to work Saturdays with an option for future days and times to be added as needed. We are open Monday-Thursday 9-8, Friday 9-5 and Saturday 8-3.
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Job Type: Part-time
Pay: $12.00 - $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Weekends as needed
Work Location: In person
Salary : $12 - $14