What are the responsibilities and job description for the Banquet Server position at Mangione Enterprises of Turf Valley?
Summary/ Objective:
Banquet servers set up for events, carry trays, serve guests and clean up at the event's conclusion. Some set up duties may include placing out tablecloths, place settings and arranging buffet and display stations. A banquet server's duties during the event can vary based on the situation, but, in general, they must be able to focus on the job while staying on their feet and moving about freely, which can include bending, climbing stairs and carrying items weighing 25-50 pounds. Good communication is important, as is being able to follow directions efficiently and meeting the physical demands of the job. A positive attitude while on the job is also essential as we are here for the guests experience and it takes a team effort to achieve. Banquet servers must adhere to Food Safety Procedures.
Duties and Responsibilities:
SERVICE
- Greet guests and provide property information and directions in a friendly manner
- Keeping the food service area free of dirty dishes and debris, maintaining sanitation expectations
- Serve seated meals, this will involve carrying trays of 8 dinners to customers and serving out meals ranging from 3-5 courses
- Service and replenish items on buffets and stations, maintain food quality and presentation
- Must be attentive to customer requests, anticipate customers needs refilling waters, clearing dishes and offering assistance
- Other duties as assigned
CONFERENCE ROOM SET UP (VARIES BY EVENT)
- Setup and breakdown of banquet and conference spaces
- Sorting and racking glassware, flatware, china
- Folding and stacking tables, chairs, removing linens and storing centerpieces
- Setup and removal of staging, pipe and drape, podiums and other related equipment
- Return equipment to the proper place, maintain storage spaces
- Side Work
- Fill salt and pepper shakers, polish flatware and glassware, fold linen(etc.)
- Maintain a clean and sanitized working area
- Banquet servers are expected to stay active with department cleaning duties
CLEANING
- Wash specific sets of dishes
- Sweep and mop
- Wash walls and windows
- Shampoo and vacuum carpets
- Empty and clean trash, recycling and cigarette urns
- Keep all equipment in clean and working order
OTHER DUTIES AS ASSIGNED
Physical Demands:
- Lifting Up to 50lbs and carrying up to 35lbs
- Bending
- Pushing and Pulling Large heavy items and carts
- Repetitious Motions
- Standing for 8 Hours
- Hazards Include, but are Not Limited to: Cuts, Slips, Trips, Falls and Burns
Education and Work Experience:
- A minimum of a High School Diploma is preferred
- Hospitality experience is a plus
Other Qualifications:
- Team oriented individual
- Basic problem solving and conflict resolution
- Strong oral communication skills required
- Ability to effectively read a BEO and use to execute service
