Automotive Service Advisor

Job description

Mango Automotive is Growing!

Join the Mango Automotive team and be part of a vibrant culture that is shaping the future of vehicle maintenance. At Mango Automotive, we are more than just a repair shop; we aim to reimagine how an auto repair shop can uplift and empower humans with a strong commitment to equality, education, and environmental stewardship. Our workplace is designed to be as refreshing as it is professional! Think sparkling clean spaces with a hint of essential oils, soothing sounds, and refreshments on hand. Choose Mango Automotive because here, you’re not just another employee; you’re a crucial part of a transformative journey, empowered to make a real difference while advancing your skills in a supportive and dynamic environment.

About Us: Mango Automotive is a dynamic and employee-centric automotive service provider dedicated to excellence in vehicle maintenance and repair. With a reputation for top-quality service and a commitment to customer satisfaction, we are seeking an experienced Automotive Service Advisor to join our team and lead our service department to new heights.

Position Overview: As an Automotive Service Advisor at Mango Automotive, you will play a pivotal role in ensuring the seamless operation of our service department. You will be responsible for managing a team of skilled technicians, maintaining high service standards, and delivering exceptional customer experiences. If you are a driven and experienced professional with a passion for the automotive industry, we invite you to join our team.

Key Responsibilities:

• Team Leadership: Lead, mentor, and inspire a team of automotive technicians and support staff.
• Customer Satisfaction: Ensure that every customer receives outstanding service by consistently exceeding their expectations.
• Workflow Management: Oversee the scheduling and allocation of repair orders to maximize efficiency.
• Quality Assurance: Maintain strict quality control standards to ensure the highest level of workmanship.
• Inventory Management: Manage parts and supplies inventory to minimize downtime.
• Budget Management: Monitor and manage the service department budget effectively.
• Training and Development: Continuously develop the skills of your team through training and coaching.
• Compliance: Ensure compliance with all safety and environmental regulations.

Qualifications:

• Minimum of 3 years of experience as an Automotive Service Manager.
• Proven track record of achieving and exceeding service department goals.
• Strong leadership and team-building skills.
• Excellent communication and customer service skills.
• Proficient in automotive repair processes and systems.
• Knowledge of industry software (e.g., [Insert Software]).

What We Offer:

• Competitive salary and performance-based incentives.
• Comprehensive benefits package.
• Career growth opportunities within a rapidly expanding company.
• A supportive and collaborative work environment.
• Access to state-of-the-art tools and equipment.

How to Apply: If you're an experienced Automotive Service Advisor with a passion for delivering exceptional service and leading a high-performing team, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and qualifications.

Join the Mango Automotive team and be a part of a company that values excellence, integrity, and customer satisfaction.

Mango Automotive is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Shift:

• Day shift

Work Days:

• Monday to Friday

Ability to Commute:

• Yuma, AZ 85367 (Required)

Ability to Relocate:

• Yuma, AZ 85367: Relocate before starting work (Required)

Work Location: In person

Salary : $55,000 - $70,000