What are the responsibilities and job description for the Automotive Service Manager position at Mango Automotive?
Job Description:
Mango Automotive is Growing!
Join the Mango Automotive team and be part of a vibrant culture that is shaping the future of vehicle maintenance. At Mango Automotive, we are more than just a repair shop; we aim to reimagine how an auto repair shop can uplift and empower humans with a strong commitment to equality, education, and environmental stewardship. Our workplace is designed to be as refreshing as it is professional! Think sparkling clean spaces with a hint of essential oils, soothing sounds, and refreshments on hand. Choose Mango Automotive because here, you’re not just another employee; you’re a crucial part of a transformative journey, empowered to make a real difference while advancing your skills in a supportive and dynamic environment.
About Us: Mango Automotive is a dynamic and employee-centric automotive service provider dedicated to excellence in vehicle maintenance and repair. With a reputation for top-quality service and a commitment to customer satisfaction, we are seeking an experienced Automotive Service Manager to join our team and lead our service department to new heights.
Position Overview: As an Automotive Service Manager at Mango Automotive, you will play a pivotal role in ensuring the seamless operation of our service department. You will be responsible for managing a team of skilled technicians, maintaining high service standards, and delivering exceptional customer experiences. If you are a driven and experienced professional with a passion for the automotive industry, we invite you to join our team.
Key Responsibilities:
- Team Leadership: Lead, mentor, and inspire a team of automotive technicians and support staff.
- Customer Satisfaction: Ensure that every customer receives outstanding service by consistently exceeding their expectations.
- Workflow Management: Oversee the scheduling and allocation of repair orders to maximize efficiency.
- Quality Assurance: Maintain strict quality control standards to ensure the highest level of workmanship.
- Inventory Management: Manage parts and supplies inventory to minimize downtime.
- Budget Management: Monitor and manage the service department budget effectively.
- Training and Development: Continuously develop the skills of your team through training and coaching.
- Compliance: Ensure compliance with all safety and environmental regulations.
Qualifications:
- Minimum of 3 years of experience as an Automotive Service Manager.
- Proven track record of achieving and exceeding service department goals.
- Strong leadership and team-building skills.
- Excellent communication and customer service skills.
- Proficient in automotive repair processes and systems.
- Knowledge of industry software (e.g., TekMetric).
What We Offer:
- Competitive salary and performance-based incentives.
- Comprehensive benefits package.
- Career growth opportunities within a rapidly expanding company.
- A supportive and collaborative work environment.
- Access to state-of-the-art tools and equipment.
Benefits:
- Health Insurance (50% of employee's plan covered, and all virtual visits are free!)
- Long Term Disability (100% of employee's plan covered)
- Short Term Disability (100% of employee's plan covered)
- Life Insurance Plan (100% of employee's plan covered)
- 401k (100% of your first 3% saved, then 50% up to 5% saved!)
- Dental insurance
- Vision insurance
- Employee discounts
- Paid time off
How to Apply: If you're an experienced Automotive Service Manager with a passion for delivering exceptional service and leading a high-performing team, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and qualifications.
Join the Mango Automotive team and be a part of a company that values excellence, integrity, and customer satisfaction.
Mango Automotive is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Job Type: Full-time
Pay: $65,000.00 - $100,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Work Days:
- Monday to Friday
Work Location: In person
Salary : $65,000 - $100,000
