What are the responsibilities and job description for the Onboarding Manager position at Mangomint?
A company is looking for an Onboarding Manager - PST.Key ResponsibilitiesGuide customers through the onboarding process, ensuring they understand and adopt the software platformOversee multiple onboarding projects, coordinating with internal teams to meet milestonesTrack and analyze onboarding performance to refine processes and enhance customer satisfactionRequired Qualifications2 years of experience in a customer-facing role within a SaaS environmentStrong proficiency in Excel, with experience in managing large datasetsDetail-oriented and highly organized, with effective time management skillsCollaborative team player who can work independently in a fast-paced environmentEmpathetic and passionate about customer success and organizational efficiency
