What are the responsibilities and job description for the Principal Consultant - Active WM position at Manhattan Associates?
We create possibilities that move life and commerce forward.
Welcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop, and live. If you want to tackle complex problems, push limits, and redefine what’s possible, you’ve come to the right place.
JOB SUMMARY
Assist in the management of a single software system integration project to include overall success of an implementation from inception to installation, including managing project scope, design, deliverables, issue escalation and resolution. Work closely with cross function teams including sales, R&D, product development and related. Ensure the development of professional client relationships, client satisfaction, and reference ability. Manage means by which to quantify metrics for success at go-live and thereafter. Identify critical business, technical, and / or operational issues and drive issues to closure. Develop internal guidelines and create / implement best practices. Manage the technical aspects of enterprise level software implementations with the assistance of project technical resources. Contribute to the continuous development of Manhattan Associates’ software implementation methodology. Ensure the project team proactively identifies and troubleshoots critical issues, maintains and prioritizes project issue lists, suggests solutions, and escalates when appropriate.
MINIMUM REQUIREMENTS
- Bachelors or foreign equivalent degree in computer science, engineering, business or a related field.
- 5 years of experience in related technical field.
- Experience working in a client / customer facing role within a supply chain or software organization.
- Possesses and applies comprehensive knowledge of particular product or platform to the completion of complex assignments. Has moderate knowledge of additional products or platforms.
- Primary contribution is in applying knowledge (product, industry, professional, technical) doing individual contributor work.
- Minimum of 50% travel required.
EDUCATION REQUIREMENTS
Principal Duties and Responsibilities
ADDITIONAL CHARACTERISTICS
Committed to diversity and inclusion. At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique.
We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran.
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