Assistant/Associate Director of Residence Life Operations

Career Opportunities with Manhattan University

Assistant / Associate Director of Residence Life Operations

The Assistant / Associate Director for Residence Life Operations is responsible for the general oversight and implementation of a variety of processes and procedures that aid in the creation of a welcoming, educational, and safe environment for students to live and learn. The Associate Director builds relationships with, engages, and works collaboratively with diverse groups of stakeholders to assist all campus community members in establishing policies, improving systems, and building a community that enhances the overall residential student experience, particularly in the areas of customer service, business processes, student accounts, housing assignments, and housing accommodations. The Associate Director must be able to navigate complex database systems and communicate effectively using a variety of platforms, be able to interpret data, and communicate it with multiple groups and stakeholders.

The Associate Director serves as a core member of the Residence Life staff, providing supervision and guidance to professional and student staff, non-clinical counseling to students, and helps support the department’s mission of creating a welcoming, safe, and inclusive environment that promotes the academic success, personal growth, and well-being of all students.

This position requires the incumbent to live on-campus in a furnished apartment, participate as part of a 24-hour duty rotation, and requires participation in division and College-wide committees and initiatives. This position also requires occasional night and weekend work.

ENGAGEMENT, ADVOCACY, CAPACITY BUILDING, SUPERVISION

• Serve as a key resource to various staff and departments relating to housing processes (not limited to, break housing, housing selection, account clearances, etc.)
• Supervises two area coordinators in managing projects, providing administrative and technical support necessary to maintain student engagement and assure progression of work toward goals.
• Provides supervision, training, and oversight for the Area Coordinator staff, and indirectly the Resident Assistant staff.
• Along with the Director of Residence Life, creates a sense of shared purpose and cohesion for and amongst the Residence Life staff.
• Align, advocate for, and build capacity for equity and wellbeing through consultation, student learning, strategy development, communication and a settings- or environments-based approach to campus conditions with respect to campus policies, learning and working environments, physical spaces, services and support, student development, and / or opportunities for social connectedness.
• Promotes, leverages, advocates, and holds self, others, and the organization accountable to workplace diversity, equity, inclusion, and well-being.
• Cares for oneself to be present, productive, and successful in and out of work.
• In collaboration with department staff, implement a comprehensive training and development plan for professional staff.
• Attend weekly Residence Life staff meetings, weekly supervision meetings, and division-wide meetings and gatherings as necessary.

RESIDENTIAL PROGRAMMING, STUDENT SUPPORT & NON-CLINICAL COUNSELING

HOUSING OPERATIONS MANAGEMENT

ASSESSMENT AND EVALUATION

Other duties as assigned.

EDUCATION AND EXPERIENCE :

Salary Range : Assistant Director : $61,000-$67,000; Associate Director : $67,000-$75,000

Manhattan College is an independent Catholic coeducational institution in the Lasallian tradition. We expect our faculty, administration, and staff to be knowledgeable about our mission and to make a positive contribution to the mission. Applicants from historically under-represented segments of the population are encouraged to apply, as well as those attracted to a college with a Catholic identity. We are committed to a diverse campus community. AA / EO Employer M / F / D / V

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Salary : $67,000 - $75,000