Practice Assistant

Classification: Employee, Part-Time, In-Person, Hourly, Non-Exempt
Schedule: 3-5 days per week, 3-8 hours per day (ideally between 12pm-8pm) between 20-29 hours/week
Location: Manhattan Psychology Group’s Upper West Side Office
Hourly Rate: $15-$18 per hour
Pay Frequency: Biweekly
Reports To: Assistant Director of Mental Health and Testing Services

Position Summary

The Practice Assistant is responsible for supporting the Practice Coordinators with the day-to-day operations of the business office, including operational and administrative support.

Position Benefits

• Retirement Eligibility: participation in 401(k) as per the Plan documents
• PTO/Sick Leave: as per policy

Position Responsibilities

• Assist with obtaining and maintaining necessary information for client records and ensuring all appropriate parties have access
• Maintain and manage inventory of office supplies and cleaning supplies
• Answer calls and greet clients and their families and alert the appropriate staff members
• Ensure documents received via mail are scanned and dispersed to appropriate parties
• Maintain a clean and orderly office environment and work station
• Provide administrative support to clinicians as needed
• Assist with coordinating team building events
• Create and distribute organizational materials and devices as needed
• Prepare reports, presentations, and maintain company spreadsheets as directed by Practice Coordinators
• Provide support and complete other assigned job responsibilities as needed and directed by Practice Coordinators
• Support Manhattan Psychology Group and its family of companies as needed

Position Qualifications

• High school diploma or GED, bachelor’s degree in psychology or related field preferred
• Experience providing administrative support to a medical or mental health practice preferred
• Fluency in Spanish highly preferred
• Extremely detail oriented and extremely responsive to the needs of the practice
• Excellent communication (written and verbal) and interpersonal skills
• Strong customer service and active listening skills with the ability to build rapport and professional relationships with clients
• Possess strong work ethic; self-motivated with a desire to take initiative and look for ways to improve processes and create efficiencies
• Ability to develop constructive and cooperative working relationships with staff and co-workers
• Proficiency in Google Workspace (Docs, Sheets, Slides, etc)
• Strong problem solving and organizational skills
• Growth mindset looking to support a growing practice

Position Conditions

• position works in a traditional office setting
• must be able to work established days and hours to meet business needs
• must be able to work independently with scheduled, ongoing supervision

Interview Process

• Work Sample
• Phone Screen with Director of Recruiting
• In person interview with Practice Coordinator at our Upper West Side Office

Position Disclaimer

This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties required by their supervisor. This document provides an overview of the position currently available. It is not an employment contract. MPG reserves the right to modify job responsibilities or job descriptions at any time. Employment with MPG is at-will and either party can terminate the employment relationship at any time with or without cause and with or without notice.

MPG, MPA, and MPG Tutoring provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. To request assistance due to an ongoing medical condition or disability, contact our HR team by leaving a voice message at 1-646-389-3550, and someone will respond within one business day. Alternatively, email requests can be sent to accommodationrequest@manhattanpsychologygroup.com.

Job Type: Part-time

Pay: $15.00 - $18.00 per hour

Expected hours: 20 – 29 per week

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Schedule:

• Monday to Friday

Work setting:

• In-person
• Private practice

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $15 - $18