What are the responsibilities and job description for the Venture Capital - Operations Associate position at Manhattan West?

Manhattan West Enterprise Company (“Manhattan West”) is seeking a highly organized and strategic Operations Associate to join our team and take on a critical role in supporting the operations and platform functions within our Venture Capital (VC) department. This is an excellent opportunity to join a modern and fast-growing investment firm that provides proprietary alternative investments and traditional equity and fixed income portfolios.

The Operations Associate will have the unique opportunity to gain hands-on experience in venture capital and work closely with experienced investors and category-defining startups. While this role will have exposure to the investment team, it is not an investment-focused role. Rather, this role is designed to supercharge our investment and operations teams by creating and managing behind-the-scenes processes that deliver world-class services and experiences to our Limited Partners, entrepreneurs, and clients. This hire will engage across all functions of Manhattan West’s VC department, including investment team workflows, platform initiatives, special projects, partner branding / marketing, portfolio engagement, community engagement, and much more.

About this Position :

Located at Manhattan West’s office in Century City, Los Angeles, CA
Full-time, exempt with 3 days in the office and 2 days remote after introductory period (up to 120 days)

Responsibilities :

Optimizing technical workflows for both internal and external business practices.

Managing and improving our internal platform tooling that powers our investment tracking, relationship management, and founder resources.

Managing communication across the extended Manhattan West platform, including portfolio companies, partner networks, LPs, and our broader community.

Assisting portfolio companies with strategic and operational needs (i.e., hiring, business development, follow-on fundraising), and creatively and adaptively using technology tools to optimize these processes.

Initiating and leading special projects (e.g., building internal products / workflows / programs, research deep dives, etc.).

Rolling up your sleeves and doing data-wrangling and analysis work.

Supporting partner projects and brand / marketing initiatives which could include things like content (e.g., newsletter, podcast, blog), events, and more.

Develop our client acquisition strategy and refine our pitch to the management teams of highly valued startups.

Manage new and existing engagements, acting as the primary point of contact for the client and coordinating with Manhattan West’s Client Service & Operations teams to deliver a smooth, seamless, and unsurpassed experience.

Represent Manhattan West at industry events, conferences, and networking opportunities to enhance brand visibility and reputation.

Requirements :

5 years of relevant work experience (ideally management consulting, investment banking, private equity, venture capital, or a high-performing technology start-up).

Prior experience working at a venture capital fund – or similarly high-paced, portfolio-driven working environment – is required.

A technical or product background – and experience working with low-code, no-code, and collaboration tools – is preferred.

Passion for quickly iterating on new products and business ideas, and, more importantly, you are a quick learner and have a strong focus on execution with the motivation to get things done.

Exhibit curious and inquisitive traits – being an original and unconventional thinker, yet also very rational and logical.

Bias towards action in addition being highly organized, detail-oriented and meticulous.

Excellent writing skills and clear, elegant communication.

Ability to manage a smooth operation, hold both quantitative and qualitative skills, and aim to create an outstanding experience for those you work with.

Ability to thrive in an unstructured environment and comfortable working independently.

Must be legally authorized to work in the United States.

Successful completion of background check and pre-employment assessments.

Ability to complete the essential functions of the job with or without reasonable accommodation.

Compensation :

Salary range $100,000 - $150,000 based on qualifications and experience

Discretionary bonus

Featured Benefits :

Medical, vision and dental insurance

401(k) retirement plan

Stock market holidays Paid time off (PTO)

Other fringe benefits as are made available to other similarly situated employees

Manhattan West is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Manhattan West is committed to hiring practices that are free from unlawful discrimination. Manhattan West strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered persons, including interns, by co-workers, supervisors, managers, or third parties on the basis of a person's race, color, age (40 or older), religious creed, religious belief, observance, and practice, dress or grooming practices, national origin, ancestry, physical disability, mental disability, medical condition including any cancer-related physical or mental health impairment from a diagnosis, record, or history of cancer, a genetic characteristic genetic information including information about an individual's genetic tests, family members' genetic tests, family members' diseases or disorders, an individual's or family member's receipt of, or request for, genetic services, participation by an individual or their family member in clinical research that includes genetic services, marital status, sex, pregnancy, childbirth, breast feeding, medical conditions related to pregnancy, childbirth, or breast feeding, gender, gender expression, meaning a person's gender-related appearance or behavior, the perception of such appearance or behavior, whether or not stereotypically associated with the person's sex at birth, gender identity, meaning a person's internal understanding of their gender, or the perception of a person's gender identity, which may include male, female, a combination of male and female, neither male or female, a gender different from the person's sex assigned at birth, or transgender, sexual orientation including heterosexuality, homosexuality, bisexuality, military or veteran status, including past, current, or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.

Salary : $100,000 - $150,000

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