Product Implementation Consultant

Job Description

Job Description

Who we are :

ManhattanLife Insurance and Annuity Company was founded in 1850, the Company’s longevity makes it one of the oldest and most reliable health and life insurance companies in the country. Operating successfully for 175 years is a testimony to ManhattanLife’s enduring history, and an indicator of the reliability of our future. ManhattanLife’s headquarters are in Houston, TX and the company is continually growing with multiple office locations nation-wide. ManhattanLife offers attractive employee benefits starting day one, including immediate coverage under our health, dental and vision plans. We offer flexible schedules, including shortened hours on Fridays, free parking, company-wide events, professional development (LOMA testing) and a company-wide wellness program.

Scope and Purpose :

We are seeking a Product Implementation Consultant to work in our busy and growing operations. If you are a current employee with product experience working in our new business, policyholder services, or claim departments, and if you have a desire to expand on your technical skills using analytical business programs, this could be a great next step in your career with ManhattanLife.

A successful Product Implementation Consultant will be responsible for performing a variety of tasks that will directly impact the implementation of new insurance products within ManhattanLife operations. This consultant will become a resource for product related questions including and not limited to the following : Interpreting policy provisions, managing plan code and benefit codes, and policy form set-up, creating and revising premium and benefit factor tables, as provided by Actuary, as well as basic querying of our insurance database.

For candidates not based in Houston, the position would be remote.

For candidates based in Houston, the position requires on site work with the possibility of a future hybrid work schedule.

Duties and Responsibilities :

• Maintain knowledge of the life cycle of an insurance application to ensure any related business processes run smoothly.
• Learn the different components of our administration system, that relate to product implementation.
• Build product and additional tables to support product for enrollment / claims processing and update for customization as needed.
• Establish and maintain quality standards when making product and / or system changes.
• Identify operational requirements for a product and develop processes and procedures to streamline departmental procedures.
• Partner with other team members to review and test different programs and applications to ensure all contractual, regulatory, and procedural requirements are met.

Minimum Qualifications :

In lieu of prior insurance experience, a bachelor's degree in Business, Management, Finance or similar will be considered.

Knowledge, Skills and Abilities :

Travel Requirements :

Travel is not needed for this position.

Professional Development :

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type, and use mouse; reach with hands and arms and talk and / or hear. The employee is required to sit for extended periods of time. The position may require lifting, pulling or moving items weighing upwards of 10 pounds as it relates to office or desk supplies.

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee regularly works in an office environment. This role routinely uses standard office equipment such as computers, phones via WebEx, physical phone while in office, and photocopiers when necessary.

Other Duties :

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time without notice.

AAP / EEO Statement :

ManhattanLife prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status. EOE Employer / Vet / Disabled. ManhattanLife values differences. We are committed to fostering an environment that attracts and retains a diverse workforce. With individuals from a variety of backgrounds, ManhattanLife will be better equipped to service our customers, increase innovation, and reduce risks. We encourage the unique perspectives of individuals and are dedicated to creating a respectful and inclusive work environment.