What are the responsibilities and job description for the Client Service Representative-veterinary-experience required position at Manheim Pike Veterinary Hospital?
The 2020 American Animal Hospital Associations practice of the year, Manheim Pike Veterinary Hospital, is looking to expand their team!
We are seeking a full-time client service representative for our fast-paced multi-doctor/ multi location veterinary hospital. We are dedicated to helping you grow in your skills and knowledge by offering frequent training and evaluation. Client relations members are of the utmost importance for upholding clinic culture and success.
Qualified Candidates:
- Understand and follow the hospitals core values and mission.
- Have a natural, comfortable flow in interpersonal and small group communication.
- Ability to communicate effectively, in person, on the phone, and through email.
- Has a high level of computer proficiency to use the hospital’s database software.
- Ability to create and manage client accounts.
- Confidence to explain payment and financial concerns with clients
- Ability to multi-task and work cohesively in a team environment but has self-motivation to work independently
- Ability to manage stressful situations and able to change priorities as needed
- Exhibits personal qualities such as enthusiasm, friendly demeanor and compassion for pets and their owners.
- Must be willing to work in any of our 3 locations
Must be able to lift 30lbs and climb stairs. This is a non-smoking facility
Prior veterinary customer service experience is required.
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
Work Remotely
- No
Job Types: Part-time, Full-time
Salary: $17.50-$18.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Dental Insurance
Schedule:
- 6 - 8 -10 hour shifts (5 days per week)
- 2 Saturdays per month
Experience:
- in person Client Service: 1 year (Required)
- Veterinary experience: 1 year (Required)
Work Location: Multiple locations within Lancaster County
Job Type: Full-time
Pay: $17.50 - $18.00 per hour
Expected hours: 35 – 39 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- Do you have experience in a veterinary hospital?
Work Location: In person
Salary : $18 - $18