What are the responsibilities and job description for the Program Manager position at MANN+HUMMEL?
Program Manager
Gastonia, USA / Portage, USA | Andere | Absolvent*innen | Unbefristet | April 25, 2025
As worldwide experts in filtration, MANN HUMMEL develop solutions for vehicles, industrial applications, clean air inside vehicles and the sustainable use of water. With team spirit and an open culture of communication, we are continuously working towards achieving our vision of ‘leadership in filtration’. Become part of our team.
Job Description
Role Summary
Job Title: Program Manager
Location: Allen Plant - Gastonia, NC
The Program Manager will oversee and execute customer development projects, managing all commercial and program-related tasks. This role involves implementing business strategies, maintaining strong business relationships, leading internal teams, managing timelines, and overseeing customer interactions and assigned projects.
Main Tasks
- Provide ongoing support to customers for technical issues and ensure high-quality service, including order follow-ups, customer visits, cost/revenue analysis in collaboration with project controlling, and preparing and conducting customer presentations.
- Act as a liaison between customers and M H departments for assigned programs.
- Prepare and lead price negotiations for assigned projects in partnership with the sales team.
- Support customer projects from a technical and commercial perspective, ensuring adherence to budget and deadlines throughout the project lifecycle.
- Plan and coordinate all project activities in line with the M H development process (xSEP), ensuring compliance with quality specifications.
- Define project organization and lead a cross-functional project team.
- Conduct feasibility studies with the project team.
- Analyze project risks regarding profitability, timing, technical requirements, and environmental considerations.
- Plan project resources and budget, ensuring compliance with the project timeline and budget constraints.
- Define Quality Gates and detailed time planning for the project.
- Organize kick-off meetings, regular team meetings, and individual communication with stakeholders.
- Provide escalation support and necessary decision-making in the steering committee.
- Report on Quality Gates in the local steering committee according to the project plan.
- Present project updates to customers.
- Serve as the primary point of contact for customers regarding the assigned project.
- Regularly review project status, identify deviations from Quality Gates, and implement corrective actions.
- Continuously coordinate and follow up on open tasks with the project team.
Your Profile
Education:
- Bachelor’s degree in Engineering, Business Administration, or a related field.
Experience:
- Minimum of 2 years of relevant business experience in the automotive industry.
Skills:
- Strong customer orientation and project coordination abilities.
- Self-starter with excellent organizational and communication skills.
- Ability to perform under pressure and manage conflicts effectively.
- Proficient in Microsoft Office, SAP, and other relevant project management tools.
Preferred:
- Experience in the filtration industry is a plus.
- Working knowledge of MANN HUMMEL products and customer business processes.
We offer
- A collaborative and innovative work environment within a global market leader.
- Competitive compensation and a comprehensive benefits package.
- Opportunities for continuous learning, professional development, and career advancement.
- Direct impact on high-profile customer programs and cross-functional initiatives.
- A culture that values integrity, accountability, and excellence. #LI-Onsite
Are you full of ideas? Are you keen to take on responsibility and really achieve something? Then our doors are open to you. This company lives out its values, gives people the freedom to use their own initiative, and offers many development exciting opportunities and many exciting projects – all of which awaits you here.
