What are the responsibilities and job description for the Customer Service position at Mann Theatres?
Mann Theatres -- the largest family-owned movie theatre business in Minnesota -- is searching for Customer Service members to work at our Plymouth Grand 15 location.
Plymouth Grand 15 is one of the top theatres in Minnesota and not like any other movie theatre experience.
As a Mann Theatres Customer Service member you’ll be responsible for making sure that every single guest enjoys the show by providing outstanding customer service.
DUTIES/RESPONSIBILITIES:
- Make certain guest service is friendly, helpful and fast
- Answer questions from guests and resolve any concerns
- Control access to theatre by greeting, directing guests and tearing tickets
- Monitor auditoriums for picture/sound quality, temperature, lighting and guest behavior
- Enforce ratings to keep underage guests from accessing auditoriums with adult content
- Greet guests, assemble food orders, operate point-of-sale terminals and make accurate change
- Perform daily concession maintenance duties
- Clean and maintain the exterior and interior areas of the theatre including auditoriums, restrooms, lobbies, concession areas, and box office areas.
- Exhibit excellent guest service skills
- Assist with other functions as instructed by the General Manager
BENEFITS:
Our benefits include FREE movies and popcorn, Holiday time-and-a-half pay and a flexible work environment!
Thank you for your interest in joining the Mann Theatres family!
Compensation: $13 /hour
Job Types: Full-time, Part-time
Pay: $13.00 per hour
Expected hours: 10 – 20 per week
Benefits:
- Flexible schedule
Shift:
- 8 hour shift
- Evening shift
- Night shift
Work Location: In person
Salary : $13