Front Office Coordinator

Overview

We are currently seeking a Front Office Coordinator to join our team in a dynamic manufacturing environment. This role is key in managing front office operations, interacting with customers, and supporting internal teams. The ideal candidate will be highly organized, detail-oriented, and proficient in managing administrative tasks to ensure smooth office operations.

Key Responsibilities

• Customer Interaction & Support: Serve as the first point of contact for all incoming phone calls, emails, and visitors. Provide information on company services and direct inquiries to appropriate departments.
• Order Management Support: Enter and update customer orders in the job management software, ensuring accurate order status and customer information. Provide support in tracking the progress of customer orders.
• Administrative Support: Perform data entry tasks with accuracy, proofread documents, and maintain both electronic and physical filing systems.
• Document Processing: Generate job tickets, delivery notes, invoices etc. through job management software.
• Customer Relations: Assist customers during job pickups by processing payments, issuing delivery notes, or other documentation as needed.
• Office Coordination: Manage office supplies, coordinate schedules, and support the team with general office management tasks as required.

Qualifications

• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Strong organizational and multitasking skills with attention to detail.
• Excellent communication and interpersonal skills.
• Experience with order management systems or similar software is a plus.
• Previous experience in a front office or administrative role within a manufacturing or industrial setting is preferred.

Job Type: Full-time

Pay: $38,000.00 - $45,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $38,000 - $45,000