Leasing Consultant

Responsibilities

Manor House Apartments is seeking a motivated and reliable full-time Leasing Consultant to join the team at our 296-unit, upscale garden apartment community in Lancaster, PA. The Leasing Consultant will support the day-to-day operations of the property, including but not limited to:

• Proactively engaging with prospective residents through phone calls, email, and in-person interactions

• Conducting leasing tours, processing applications, and preparing leases and move-in paperwork

• Coordinating maintenance and repair requests between residents and the maintenance team

• Assisting with marketing and advertising efforts to attract new residents

• Participating in the planning, preparation, and hosting of resident events

• Gathering data and compiling daily, weekly, and monthly leasing reports

• Monitoring the property database and updating resident/property information as needed

• Performing other sales and administrative duties as assigned

This is a full-time position, scheduled for 40 hours per week, including Monday through Friday, 9:00 AM to 5:00 PM, with rotating Saturdays from 9:00 AM to 1:00 PM and occasional evening hours (approximately once a month) to host resident events.

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Qualifications

• High school diploma or equivalent (college degree preferred)

• Strong customer service and communication skills

• Prior sales or leasing experience preferred

• Ability to work independently and manage multiple tasks efficiently

• Proficiency in Microsoft Office and Apple products

• Experience with design software such as Canva is a plus

• Positive attitude and a collaborative team mindset

• Strong attention to detail and organizational skills

• Creative problem-solving abilities

• Commitment to providing exceptional resident service

• Flexibility and adaptability in a fast-paced, dynamic environment

Please note: Individuals with an active Real Estate License are not eligible for this position due to potential conflicts of interest.