What are the responsibilities and job description for the Contact Center Specialist position at Manpower Group Inc.?
Title : Customer Service representative
Location- Johnston RI or Pittsburgh PA (Hybrid)
Primary responsibilities include
Our best colleagues have a customer-first mentality when answering inquiries by phone. As part of our dedicated team, youll create positive interactions with our customers every day, whether thats delivering a memorable service experience, or helping to problem-solve an issue - theyll want to tell friends or family about the service they received as a customer. As a Contact Center Specialist you will :
- Field a variety of incoming customer calls to deliver high-quality solutions for our customers. Depending on the customer need, calls can be lengthy and occur back-to-back. Youll have scheduled breaks throughout your day.
- Help customers improve their banking experience and build customer relationships by recommending products and services that meet their banking needs.
- Receive extensive paid training to build your expertise and prepare you to handle customer inquiries of increasing complexity.
What you'll get
Qualifications, Education, Certifications and / or Other Professional Credentials
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
Salary : $1,000
