What are the responsibilities and job description for the Member Service Representative position at Manpower Group Inc.?
Our client, a leading financial institution, is seeking a Member Services Representative to join their team. As a Member Services Representative, you will be part of the customer service department supporting our valued members. The ideal candidate will have strong attention to detail, excellent communication skills, and a problem-solving mindset, which will align successfully in the organization.
Job Title : Member Services Representative
Location : Ishpeming, MI
Pay Range : From $15.00 per Hour
Shift : - Full and Part Time positions available. Full Time : 35-40 hours per week. Must be available until 6pm, M-F, typical shifts are 9am-5pm, 10am-6pm or 9am-6pm. Occasion Saturday shifts 9AM-1PM. Part Time : 20-29 hours per week, primarily working the later shift until 6pm during the week and frequently working Saturdays 9am-1pm.
What's the Job?
Provide exceptional front-line member service by processing deposits, withdrawals, and account maintenance tasks with accuracy and efficiency.
Assist members with account-related inquiries, including opening / closing accounts, debit card issues, and other account maintenance needs.
Address and resolve member questions or concerns about credit union products and services, ensuring a positive member experience.
Work collaboratively with other team members to ensure smooth daily operations and member satisfaction.
Be prepared to work at multiple branch locations (Ishpeming and Marquette) as needed and assist with Saturday shifts.
What's Needed?
High School Diploma or equivalent.
One year of customer service and / or cash handling experience.
Full Time : 35-40 hours per week, must be available until 6pm, M-F.
Part Time : 20-29 hours per week, primarily working the later shift until 6pm during the week and frequently working Saturdays 9am-1pm.
Strong attention to detail and ability to work effectively in a team setting.
What's in it for me?
10% Employer 401K retirement contribution (after 6 months).
Paid Time Off and Paid Holidays.
Tuition Reimbursement for further education.
Health, Dental, and Vision Insurance for full-time employees.
Flexible Spending or Health Savings Account options available.
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of : Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE : MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
Salary : $15
