What are the responsibilities and job description for the Bilingual Medical - Overnights position at Manpower - South Florida?
We are seeking a detail-oriented and organized individual to join our client's team as an Medical Customer Service Specialist. As an Medical Customer Service Specialist, you will play a crucial role in providing administrative support and ensuring efficient patient intake processes.
Duties :
Greet and check-in patients, ensuring a positive and welcoming experience
Collect and verify patient information, including personal details and medical history
Schedule appointments and coordinate with medical staff to ensure smooth patient flow
Answer phone calls and respond to inquiries regarding appointments, services, and general information
Maintain accurate and up-to-date patient records in electronic systems
Assist with insurance verification and obtain necessary authorizations
Process payments and provide receipts to patients
Collaborate with other administrative staff to ensure efficient office operations
Qualifications :
Previous experience in medical scheduling, patient service, or office administration preferred
Knowledge of medical receptionist duties and medical administrative support tasks
Familiarity with office systems such as electronic health records (EHR) or practice management software
Strong attention to detail and ability to multitask effectively in a fast-paced environment
Excellent communication skills, both verbal and written
Proficient in using computer systems and basic software applications
Ability to maintain confidentiality of patient information
Must be able to work the following shifts -
Monday & Tuesday - 12 : 00am - 8 : 30am
Saturday & Sunday - 12 : 00am - 12 : 30pm
Pay : $19.00 per hour
Expected hours : 40 per week
Salary : $19
