What are the responsibilities and job description for the Technical Support Expert position at ManpowerGroup?
As a seasoned Order Fulfillment Specialist, you will play a vital role in delivering exceptional customer experiences and driving business growth in a fast-paced technical environment.
This position requires strong communication and problem-solving skills, as well as the ability to multitask and prioritize tasks effectively.
Key Responsibilities:
- Communicate with customers who are placing or following up on orders, escalating issues when necessary
- Provide customers with timely updates on order status, including unit prices, shipping dates, and any additional information needed
- Enter data into our ERP system to determine total cost for the customer and verify price accuracy
Requirements:
- Bachelor's degree
- Proven track record of success in a similar role
- Excellent communication and problem-solving skills
- Ability to work effectively in a team environment
